What are good practices to make sure action-items get followed through after meetings?

Be Polite Be Casual Be Patient Best followup approach: Through Email/Original Channel - post meetings Bad followup approach: Whatsapp/Social Media Best day to followup: T + 15 Day Bad time for followups: within 7 Days Most conversions happen: T + 8 Day Hope this helps!

At comeet.me we have been trying to answer that same question ourselves, and here is our solution to it. Few points to answer: 1. Send a recap email with meeting highlights and next-steps always (don't need to be big, but clear) 2. Next steps should be visible and trackable so when is done everyone involved can see it (we do that in your Calendar) 3. In your Next meeting should be easy to follow-up That's exaclty what we are doing, inside your Calendar, anf you GMeet. Happy to show you more.

This isn't necessarily a practice but an app that helps make meetings more productive and ensures that follow-up actions are sent to meeting participants and flagged for the next meeting if they're not done. https://www.thena.app/

Getting Things Done (GTD) is a great book. We use Notion's Kanban board and then utilize a RACI approach. Each meeting then we have a different scribe who goes through each card to get an update. Additionally, we're able to create new tasks and initiatives during all of this. So new initiatives get a new card, and new tasks within an initiative are added directly.

We generally do our discussions on whiteboard, and add separately our action items on the whiteboard itself. After the meeting, we send the pic of the whiteboard to members via slack channel or email. Respective owners create the tickets for their action items. But this type of approach works only when every person in the meeting has a sense of ownership.

Has anyone here experimented with using the app Otter otter.ai for taking meeting notes. I’m not affiliated with them in any way but it looks promising. I’m someone who struggles to actively listen in a meeting while taking notes and I always wish I had more.

Hi @iamaustinyang, when working with major corporations, we often have a designated person who: 1. takes the minutes of the meeting; 2. shares those minutes to everyone afterwords; 3, and then follows up on each action point that had been assigned to a person or a team. On the face of it, it's a simple enough approach, but I'm certain it took a lot of effort (herding cats, knitting fog, so on and so forth).

I'd encourage you to read up on Elon Musk's, Jeff Bezos and Jason Fried (Basecamp) take on meetings. Meetings usually are a huge cost. My 2 cents is to keep meetings small, very short, highly focussed and yes make it clear who owns action points.

goood

defiantly make advancement, you write them down so u won't forget it.

Hi Product Hunt, i am so glad to present you https://my-dashboard.io - the result of our thoughts after an interview with a guy responsible for a complex system landscape, who needs a granular configurable tool to monitor the health of the overall system. At this moment there are multiple dashboards and we want to change this! ONE configurable dashboard for ALL your sub-systems! Build it as YOU need it! And all this with no code and fast as hell! Let me know, if you feel this is useful or already covered by something you are using right now! Do you like the idea? Leave a comment! Do you have some improvements in mind? Leave me a message! Feel free to connect everywhere you want! Best regards and stay healthy and lucky, Sebastian

Have them as real postits at a wall, looking on them every single day as a group and holding each other accountable for them.

Our company has been using the EOS methodology for a little over a year. Every week we host what is called an L10 Meeting on running the business. I've borrowed a lot of concepts from that methodology to run all of my meetings. The Identify, Discuss, Solve portion of the meeting is like a mini Sprint planning session while running a meeting. Quite interesting:

Me want to practice.

Every action item must fulfill some key requirements: 1. Clear understanding of the goal or objective (the "what") 2. Clear understanding of how the action item contributes to that goal or objective (the "why") 3. Clear ownership of who is responsible (the "who") 4. Alignment on priority of the action to the person doing it In my experience, the problem is usually 4. Sometimes it's 1 or 2 or 3. But usually it's that whatever the action item is is more urgent to you than it is to the person who is responsible for it. Also, the list above forces me to reduce action items to a small set (i.e. 1-2 things per person at most) that actually move the needle and can be fully explained.

How about trying to allocate ownership to each action-item before culminating meetings

Thank you sir Aap ko mere baat acchi lagi

Great question. Depending on the team dynamic and company culture, there are different ways to approach this. Not every approach or tool works for everybody. It would be great to have more insights about the situation you are having this challenge in. Generally, I would say, make sure that you only have meetings with the relevant people with a clearly predefined goal and somebody writing down meeting minutes (protocol) that are available to everyone that attended the meeting after the meeting. The meeting minutes need to cover at least the following: 1. Participants, time and location 2. Agenda of the meeting / topics that were discussed 3. Decisions that were taken and action-items that were given, including the responsibilities and deadlines. 4. List of pre-defined follow-up measures. (can be part of your culture) When you have the meeting minutes, you can take the action-items and put them in your task management system, add the deadline into your calendar or set up a follow-up meeting. For example, we use MS Notes to write the meeting minutes and push the tasks to MS Planner for our internal weekly meetings. Updating this is part of the weekly meeting agenda.