Whilst we adapted to our new reality with zoom birthdays and lockdown walks, businesses struggled to connect with customers with completely different wants and needs than pre-covid.
Some brands thrived in the face of adversity (Gymshark’s monumental achievement of hitting $1.3 billion valuation
despite unearthing a worrying insight), but a lot more did not. If your brand managed to survive 2020:
What did you learn (personally and professionally)?
How did your company adapt?