@wilhelmr@nilova_pande ClickUp is a task manager o project manage software, but too have a small feature for manage docs/notes, Notion on the other hand, is a wiki software or notes manager specialized only in this.
As a growing business, we use a cloud-based help desk tool called ProProfs Help Desk (https://www.proprofsdesk.com/) to manage our support operations. Since we started using this tool, we have been able to improve our customer service ratings. Customers simply love our personalized yet quick responses.
The more we use Notion the more I ONLY want to use Notion. On the small ones: really appreciate tools like Donut to organize random coffee chats in our remote team.