Remember the days of massive PDF user manuals? 😅
I've spent the last few years in B2B SaaS, and if there's one thing that keeps me up at night, it's how we're still stuck in the stone age of product documentation.
Static screenshots, endless bullet points, and that dreaded "Page 404" when you need help the most.
Here's what I've learned about the evolution of product docs:
2000s: "Here's a 200-page PDF. Good luck!"
2010s: "Check out our knowledge base with screenshots!"
2020s: "Watch this 20-minute video tutorial..."
2024: "Here's an interactive guide - try it yourself!"
The truth? Your users don't want to read. They don't even want to watch. They want to DO.
That's why we're seeing a massive shift from passive to interactive documentation.
Think about it - when was the last time you thoroughly read a manual vs just clicking around trying to figure things out?
Modern tools are finally catching up to how humans actually learn:
• Contextual guidance > Static instructions
• Interactive demos > Long videos
• Learn-by-doing > Reading manuals
• Bite-sized workflows > Information overload
The best part? Creating interactive documentation doesn't require a video team or technical writers anymore.
The tools are getting smarter, more automated, and actually fun to use.
What's your take? Are you still using traditional docs or have you moved to interactive guides?
P.S. I drive growth for an Interactive demo tool - Layerpath ; do checkout if you find this read interesting.