Acute gives teams a simple system to capture customer feedback from Intercom conversations. The customer information is linked to the suggestion so your team has all the valuable context at hand. See what matters most to what customers and why, and prioritize feature requests to drive business goals. You can also let your customers make suggestions and vote on features directly from Intercom's Messenger widget. This makes it super easy for your customers to give feedback so you'll gain more insights, with no effort, and in a single and organized place. You can show the Messenger widget to all users or only to a specific user segment (e.g Paying Users, Customers with a specific Plan, Customers with a bigger MRR than X, etc). Change a feature request's status from Open to Complete and Acute will follow up with the author and everyone who upvoted it!