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AI Desk — AI-powered customer service for your website
Boost customer service with our AI-powered live chat widget. Features real-time chat, multilingual support, mobile optimization, and seamless integrations.
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Replies
Congrats on the launch of AI Desk! A powerful tool to enhance customer service with AI-powered live chat, multilingual support, and seamless integrations!
@10xmarketer Thanks for the congratulations! 🙌 We worked hard to bring all the key features into one tool, and it’s great to see they stand out.
@ashitvora Thanks for the congratulations! 🎉 We’re focused on scaling right now, but enterprise is definitely on the radar. Stay tuned!
@fredotan Thanks for the feedback! We’ve checked, and it should be all set. Please try again, and let us know if the issue persists.
AI Desk sounds like a fantastic solution for managing customer support efficiently. The ability to provide round-the-clock service and handle multiple languages is a huge advantage. I especially like how it can identify hot leads and automate responses, which could really streamline operations and reduce costs. Excited to try out the PH50OFF discount and see how AI Desk can improve my customer interactions!
Congratulations! AI Desk sounds amazing, especially for small businesses. Looking forward to seeing it grow :)
@pooja_jayasri Really appreciate it! 🙌 We’re focused on making AI Desk a strong tool for small businesses and can’t wait to see how it evolves.
@ihuzaifashoukat Love that you noticed! 😎 We worked hard to make the conversations feel natural and human-like.
AI Desk is a powerful tool with AI chat that helps you respond to customer queries in real-time.
@varrr_al AI Desk’s real-time AI chat feature ensures that customer questions are answered promptly, improving overall support efficiency.
@maisha_sk We really appreciate your support! Thanks for being part of this launch.
A clearly huge opportunity still in support. We launched our first support chatbots (intent matching) in 2014, and it was challenging to get higher than 40% containment, today, we're seeing a new standard of 70-80%!. So, Team, my question would be: how's AI Desk planning to grab a market that has so many incumbents?
@jalcantara We’ll definitely be taking into account the experience of other players, and we’ve already got strong expertise in working with AI across our other projects. This product isn’t an experiment—it’s a well-thought-out and experience-driven tool that we believe is both important and powerful.
Important indeed, @alexgulid! And in that mission, how do you plan to differentiate AI Desk from the market, and take the existing customer base of Zendesk, Ada, Drift, Salesforce, Inbenta, Movate, Voiceflow, Freshdesk...
Nice, congratulations on the launch! Do you have any feedback from customers? I hope this is better than many terrible AI-support customer service from amazon or many online shopping websites. It's interesting that in the past, customer service was so bad that I looked forward to machine answer, and now machine answers are not any better, so all I want is to talk to a human. But even getting to talk to a real human takes time and their default answer is let us check, blah blah blah. Customer service is definitely an area that needs improvement. Look forward for this product to do its magic!
I appreciate that this tool can reduce support costs significantly while still providing excellent service. That’s a win for any business!
@elijah__william Glad you see the value! Reducing costs while maintaining quality service was a key goal for us 💼🙌.
I think that the crypto world need it. Almost all in one wallet for everything. Great work 💐💐💐
@fatema_khatun13 Thanks so much! 💐 We believe a unified approach is the way forward for crypto. Great to hear it resonates with you!
Congratulations! Here are your questions: 1. Where can I try it out without having to install anything?
2. Does it have live chat features, so the AI can connect to a human if needed?
@thiagodecarvalho Thank you! 1. It’s a web service, so there’s nothing to install—you can try it out directly in your browser. 2. Yes, it has live chat features where the AI can forward customer information to a human if needed.
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