Airchat
p/airchat-3
A no-code bot building platform focused on website bots 🤖
Chris Messina
Airchat — A no-code bot building platform focused on website bots 🤖
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Airchat allows sales and marketers to create website bots in minutes with no tech skills needed. The bots are used to engage with website visitors, generate leads and setup meetings. Airchat Stripe bots decrease SaaS churn by pushing users to add backup cards.
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Oleksandr Gamaniuk
Hey Product Hunters! We've been using Airchat internally at botmakers.net for the last year and today decided to make it available for everyone. The are a few use cases that worked for us especially great: - *Lead generation*. Bots engage with your website visitors with a personalized welcome message and convert the visitors to leads. - *Recruiting*. We interviewed a few people during just the first a couple of weeks. The bots were visible only to people who live close to our HQ. To do that we used Airchat geolocation triggers. - *Decreased SaaS churn*. The bots asked existing customers with unpaid subscription to add a second payment method. Once the card is added the Airchat bots used native Stripe integration to validate the card and add it directly to a customer on Stripe. - *Decreased credit card churn*. We used Airchat bots to ask existing customers with only 1 card attached to add a second card. Then, when Stripe tries to charge the primary card and the payment failed, it tries the second card too. As you can expect it significantly increases chances to collect money from the subscribers. Please try Aricaht and let us know what you think https://airchat.us/. ps: There is a special lifetime offer for ProductHunt visitors, don't miss it. @chrismessina thanks for hunting us! 💛
Itai Neter
@agamanyuk Looks nice, any chance for a Salesforce integration/RTL support?
Oleksandr Gamaniuk
@itai_neter SalesForce how do you see the integration with SalesForce? Like sending leads to the CRM or something more advanced?
Itai Neter
@agamanyuk for starters - open a case and open a lead. RTL support?
Oleksandr Gamaniuk
@itai_neter got it! Right now it can be done using the Zapier integration. Regarding the RTL support, I think not planning, at least for now.
Eugene Smirnov
Hello, hello, Eugene from Airchat here! Just prepared a list with short 'How-To' screencasts for you. They are going to help with first steps on Airchat: • How to apply your 50% OFF coupon on Airchat: https://youtu.be/6LqC-AISP5E • How to add an Airchat bot to a website: https://youtu.be/LyhAmC0F_KU • How to create new campaigns on Airchat: https://youtu.be/qwLeyOBd59E • How to turn on and off campaigns on Airchat: https://youtu.be/_sbP5A0EOdQ • How to create a new bot on Airchat: https://youtu.be/iyMRWlPXPls • How to preview bots on Airchat: https://youtu.be/IDfZvQiw7Mg • How to export and import campaigns on Airchat: https://youtu.be/17WUEv2-Ys8 • How to share access to bots on Airchat: https://youtu.be/BQ788fft0qY • How to add new triggers on Airchat: https://youtu.be/-bws00tpT1w • How to set custom fields on Airchat: https://youtu.be/ZOTA-8CsoPo • How to send emails on Airchat: https://youtu.be/1N4kVctN2ws • How to change the chatbox settings on Airchat: https://youtu.be/0HA387tIssk • How to hide chatbox close button on Airchat: https://youtu.be/LAh84g8p2-o • How to create new team on Airchat: https://youtu.be/pPNvGZ6lz4Q • How to call external REST API using Airchat: https://youtu.be/8qETRLUtjmM
Anjuli Gopalakrishna
@eugene_smirnov the link to this video is a vague one? please correct it. How to apply your 50% OFF coupon on Airchat: https://youtu.be/nKXuGrKxSVc
Eugene Smirnov
@anjuli_gopalakrishna , oh my)) Just corrected. Thanks for letting me know!!!
Nazar Hembara
Looks and feels good! Congrats on launching Airchat And thanks for such a good deal for product hunters :)
Oleksandr Gamaniuk
@nazar_hembara1 haha, it definitely is! Thanks for the support!
Alexander Tiunov
Great job guys! Looks user friendly and flexible. I'll definitely try when having a chance. Is there any features comparing with competitors(e.g. drift)?
Oleksandr Gamaniuk
@alex_tiunov I'm not quite following drift and other companies in the chatbot space but I'd say it's easier to create bots with airchat.us than any other platform and it takes less time to create something that really works.
Regan Black
@agamanyuk don't you think your post's tagline, "A better alternative to Drift chatbots... ", and your reply "I'm not quite following drift..." are a bit contradictory? As the maker of the product, you should be able to give a detailed explanation of what makes you different from your competitors, let alone "better", as you stated in your tagline, boldly with a competitor's name.
Oleksandr Gamaniuk
@regan Good point. I think all companies in the field are still exploring the opportunity with web bots and don't really have big traction yet. Especially if we compare the marketing efforts and the amount of press coverage. The same is for Airchat. Drift is probably the closest competitor and I think the main difference is that Airchat is a chatbot-first product. There is no or very little human involvement needed to start using the bots, it's 100% automated. I know drift heavily rely on humans who followup with conversations initialized by bots. Also, Airchat offers a great drag & drop editor. It makes the process of creating bots straightforward and simple.
Nastya Verba
Guys, you did a great job! It's comfortable to use even when you are not pro in chatbot development. Wish you good luck! For sure, you have chance to rock this market! )))))
Alexander Kovalenko
Hi, interesting product with a lot of useful features for a client support. sysadmins, devops. Especially to avoiding a monkey job. Thanks!
Oleksandr Gamaniuk
@alexander_kovalenko4 There is an opportunity to call external REST API and map the response results to user custom fields. For instance, you can use an API to generate a coupon code and then show the code to a chatbot user.
Мария Полевара
Wow, congrats! The interface looks nice and smooth. Use cases are great. Wish you a good start with this product!
Ann Morris
Good luck, Airchat team! always sound and engaged support with all their products from Eugene and Alexander
Igor Gnedysh
well done. looks brilliant. do you have some further roadmap?
Oleksandr Gamaniuk
@igor_gnedysh More billing bots with the Stripe integration, flow editor conditions, a few more URL triggers, native integrations with CRMs and probably Zapier.
Jonathan Porter
Looks similar to Voiceflow but with chatbots!
Oleksandr Gamaniuk
@porterhaus Actually we were inspired by their early days design.
Eugene Smirnov
Finally launched 🎉🌟 Congrats Airchat team!
Daniil Kopilevych
*Churn reduction* use case sounds particularly exciting
Oleksandr Gamaniuk
@daniil_kopilevych it is. Testing it for a while at botmakers.net. A few hours got an email from the aichat.us bot that said one more customer with an unpaid subscription connected a backup card. Here's how it works
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danielgold1
Can this be used to make a facebook chat bot?
Paul Masterson
Just bought it, its looking good. Nice integration and a smooth platform.
Oleksandr Gamaniuk
@paul_masterson1 Welcome Paul, it's a great deal and I'm happy you didn't miss it! In case if you need any help Eugene and I are here.
Anton Vasylenko
Looks nice and simple 👌 Would love to try! Congratulations
Oleksandr Gamaniuk
@anton_vasylenko Simplicity is the king!
Alla Gontscharowa
👏What can I do with the Stripe integration?
Oleksandr Gamaniuk
@alla_gontscharowa There are a few Stripe triggers and interactions available now. Interactions - Show connected payment methods - Connect a card. Also, there is an opportunity to charge the card automatically if any invoices are past due or unpaid. Triggers Stripe triggers let you call Stripe API and then show the bots to a particular set of users. - Filter by a number of customer cards. For instance, you can target only people who have 0 or 1 payment methods connected. - Filter by a subscription status. A typical use-case is to show a bot to user who have 1+ unpaid subscriptions. - Filter by Stripe charges. You can easily target users with failed charges and ask them to add a new card. Yes, you can combine any number of triggers and build custom tailored for your business bots using the Stripe interactions. Here's a quick demo
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Max Gladysh
Neat! Congrats to all of the team members, great job.
Oleksandr Gamaniuk
@max_gladysh Thanks Max!
Ara Rak
Looks good. Love love the editor. Congrat's with the launch.
Oleksandr Gamaniuk
@ara_rak Thanks. The editor is still a bit clunky. It took more efforts we initially expected :).
Andrew Vakulich
Wow great! Good luck!
Oleksandr Gamaniuk
@andrew_vakulich Thanks Andrew!!
Olga  Zheliabina
Good luck, Airchat team!