Alfred Chat
p/alfred-chat
Answer customer questions instantly with Alfred
Kevin Piacentini
Alfred Chat — ChatGPT powered customer support for your website
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Alfred is an AI-powered customer support chatbot that answers questions 24/7 and can be trained on any content source. Let the AI resolve the conversations automatically or answer yourself from your real-time inbox.
Replies
Kevin Piacentini
Hi Makers, I'm Kevin, CEO and co-founder of tryalfred.chat During our startup journey, Aurélien and I have spend so much time chatting with our customers that we noticed three things: - most questions can be answered automatically - all AI based chatbot are providing a bad experience to their users - existing solutions pricing are misaligned with their customers So we decided to build our own version of it. Our pricing is based on resolutions, so you only pay if our tool works. We provide the following features: ✅ Train it on multiple sources (Websites, Documents, Q&A...) ✅ Collect emails ✅ AI resolution (closes conversation based on sentiment analysis) ✅ Feedback loop (to improve AI responses) ✅ Human handoff with a realtime inbox ❤️ Built with love, by startupers, for statupers ❤️ Can't wait for having your feedback :)
the_web_scaler
@kevin_piacentini Hey! just had a chat with Alfred, works Smooth! I'm sure anyone looking at Fred will love him. Btw, any plans to market him well? I'd like to help Alfred become a brand :)
Iliya Valchanov
Congrats on the launch!
Sheldon Niu
Great product, I am already using it in my AI app askyourdatabase, and the most amazing part is it answers questions based on your site docs without any config, which is amazing and useful.
Ghost Kitty
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Shivam
Congrats on the launch, Kevin 🥳
Kevin Piacentini
@notifyshivam Thanks a lot!
Luca Repetto
👏 Bravo to @kevin_piacentini on this creative development! What an innovative way to take customer support on your website to the next level!
Hans P
Congratulations to the maker of Alfred! This AI-powered customer support chatbot's versatility and real-time inbox integration make it a great tool for efficient and responsive customer service.
Kevin Piacentini
@hans_p Thanks for your support!
Kristoffer Bindesbøll
Congratulations on the launch @kevin_piacentini and Aurélien! Seems like the whole idea and also the impression I get from checking out Alfred, is to increase the value of AI chatbot solutions. We are going to need a feature like this on our site, and I will definitely talk to my two partners about using Alfred. I believe we can save huge amounts of time, letting Alfred handle our users questions, letting us focus on our product development. Thanks to the team for providing Alfred. All the best. Kristoffer Bindesbøll
Kevin Piacentini
@kristoffer_bindesboll Thanks for this supportive feedback. Can't wait to onboard you guys :)
Constantine Stan.
Looks quite interesting! I'm gonna give it a try in product I'm building. However, I was wondering if there are any future plans for building an API which can be used to specially train the chatbot?
Daxeel Soni
Hey Team Alfred Chat, a big congrats on your launch! 🎉 It's awesome to see AI making customer support more seamless and accessible around the clock. One suggestion: it'd be cool to see some case studies or examples of Alfred handling complex queries. How does Alfred continue to learn from customer interactions?
Kevin Piacentini
@daxeelsoni Thanks for your support and for your suggestion, very helpful! We'll start writing content and customer studies for sure :) Regarding self improvement that's a complex topic that we're actively solving. At the moment we're still improving our core retrieval algorithms on a macro level by analysing the resolution rate across all our users. We're also making it easier for customer support teams to add more content and fill the gap when customers ask questions and the AI cannot find the right response.
Andy Baek
The application aligns perfectly with my requirements. I express my gratitude.