Subscribe
Sign in
Appcues 2.0 — Better user onboarding. Code free.
52
Replies
Best
@kunalslab thanks for sharing 😀 the link. also here's a list of things you can do with Appcues 2.0: https://www.appcues.com/blog/app...
"Today we’re proud to launch Appcues 2.0, the complete platform for better user onboarding. If you’re looking to teach new users your software and existing users your new features without building all those modals and tooltips yourself, Appcues 2.0 can help.
Over the past year, we’ve learned a boatload about how our customers onboard and communicate with their users. They’re doing amazing things with Appcues:
- Delivering users from sign up to their ‘aha!’ moments with slick experiences
- Personalizing messages with action-based targeting that pull users into the fold
- Using analytics to optimize their flows
We wanted to make these easy for every one of our customers to help them be just as successful. So, we did. We’ve focused all our energy on helping you build and optimize the right onboarding and activation experience as easily as possible."
Thanks for the hunt, @nikkielizdemere!
Jonathan here, founder & CEO of Appcues.
I'm super proud of this new version of the product. We originally built Appcues with the modest goal of trying to make all software easier to understand and use. Simple, right? So we worked closely with teams from Canva, ProdPad, Indiegogo and Amplitude and learned that magic happens when everyone on the team, not just developers, contributes to product improvements.
When we first launched, Appcues let you do just one thing: add modals to your website in a code-free fashion. Over the years, we added new patterns and functionality taking it way beyond that. Today marks a big step forward toward the mission of letting you create the experience your users deserve, regardless of whether or not you know how to code.
There's a ton of new stuff in there that I could blab on about, but if you're like me, you'll just want to get in and play with it :)
Appreciate y'all checking it out. I'm here to answer any questions.
@hijonathan @nikkielizdemere Nice work folks! You're definitely helping to carve out this category and help all product build more contextual UX, so I appreciate that.
One of the hard things that we've seen at Chameleon is helping customers build EFFECTIVE tours that are not annoying to end users.. we've introduced a few things (like conversion tracking and design-reviews) but wondering how you solve for this?
@_pulkitagrawal great question, and definitely something we were worried about early on as well.
The breakthrough moment for us was deciding that we weren’t going to be an analytics company. There are plenty of great companies who geek out hard about analytics, and we decided our passion really lies in creating great user experiences.
We labor to create non-annoying UI patterns, customization options, really good user segmentation and timing controls. We also author the Appcues Onboarding Academy, our blog and use case documentation to help make "effective" the default for our customers.
We now offer basic analytics as part of Appcues 2.0. For deeper attribution, we have integrations with over a dozen analytics vendors, many of whom are Appcues friends and customers.
Definitely no one right answer, but we believe great UX is at the heart of the solution.
Hope that’s helpful!
@hijonathan @nikkielizdemere Good work Appcues team. At MailUp we've been using Appcues from when they were a really tiny startup. All good things to say. Next on the roadmap better tools for NPS measurement, right? :-) Keep up the good work!
@hijonathan this looks brilliant. Been looking for something like this. Let me know when the freemium version becomes available and i would love to feature it on NoCode.tech 👌🏻
@thisdickie @hijonathan love the mission Sam! Hope we can partake in the future 👊
We are using Appcues at Salesmachine! Love this product, with Appcues we really increased our onboarding completion. Happy to see 2.0 version 🚀 Nice hunt @nikkielizdemere 😉
@tombenattar ❤️ love to hear it. We gotta get you guys on a case study with us soon and share the good word with more folks.
We use Appcues at Drafted - It was super easy to integrate via Segment, and it sends powerful events to the rest of our product marketing stack. It probably saved us man-weeks of development, which is clutch for a tiny team like ours. Besides, engineers rarely get excited about building the tooltips / demo / product-tour part of the product, home-made stuff there invariably is held together with duct tape and ends up being annoying to maintain.
@pseudovirtual couldn't say this better ourselves! Glad you're finding Appcues so useful. Thank you Vinayak 💘👏
Hey Jonathan. We actually just started using Appcues a couple of days ago. We'll see over time (by measuring) how effective the cues are - too early to tell. But so far so good.
@omermolad glad to have you onboard with us ;) I just bookmarked Vervoe for a deeper dive later. I'd like to hire better, faster and love it when we can grow with our customers.
Is Slack's onboarding powered by Appcues? It's right on the homepage but can't find it anywhere else (in Customers testimonials etc.)
i will never be able to use it at the start for bootstrapping. https://chagency.co.uk/blog/incr...
Pros:im sure there good things but.....
Cons:no Startup pricing. no opportunity to grow..
Looking forward to seeing a stronger mobile story from AppCues. One of my clients might well look into it more closely then.
@geoffreywiseman Try out https://appunfold.com/. We are the only platform to do it seamlessly for native mobile apps.
We support InApp guides with contextual help with walkthroughs, overlays, screen tours & helpcenter.
Big fan of Appcues, congrats on this new version! Highly recommend it to anyone looking for an onboarding/comms solution.
We use pendo, which is more robust than this, but I love this concept and have always thought it's what we've needed.
This is actually pretty good. I was struggling with chameleon for about a week, then tried Appcues and found it much easier and less temperamental.
Having said that, I did find Appcues pretty expensive for us so we didn't end up going with it in the end. Shame really as it was really good. Its not expensive for most teams I would imagine though. Well worth it I suspect.
Love this product - took our new user completion rate for 78% to 100% in the first week, and has pegged at 100% ever since. Easy to use without engineering involvement which is critical. Now putting it into React Native (mobile apps), for which we need to write a wrapper (not native to Appcues).
Very nice, but very expensive. Too bad you don't have a suitable plan for bootstrapped startups.
@mckean Used v1, it's brilliant but just impossible to afford for those of us without big financial backing. I'd really like to see a more affordable plan.
@mikeschroll Agreed. Appcues provided the best value per dollar when I looked at competitors.
Edit: I should add, value is subjective and it comes down to what's most important.
@mikeschroll just had a quick look... Seems nice, but when the price tag is "request a demo" I doubt it will be more affordable.
@mckean Correct. I think pendo's buy-in starts at $8k/yr minimum. (Disclaimer: I have buddies who work for Appcues & Pendo)
Such a exceptional product. It's user friendly and very easy to use...but at the same time, very robust in features and details! Highly recommended
SlidesUp API