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Atlas — Give your customers superhuman support
Atlas is an all-in-one customer support tool that helps agents improve the quality of their support. We do this by bringing sessions recordings, bugs, and outbound emails together in a simple customer dashboard.
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Interesting! Love the UI and built-in features for a blazingly fast support. Congrats on the launch, ?makers!
Very cool product @jon_obryan! I love some of the UI interactions and making support more efficient. Excited to watch Atlas evolve!
Congrats on the launch @jmobryan ! Really cool, what you've built looks impressive. We've also been busy working on next generation support solutions. Would love you and your team to come along to our launch event in a couple of weeks https://twitter.com/intercom/sta...
Hey Jon and team! We’re huge fans of Atlas. Atlas is actually the only embedded third-party tool we use. Our bar is super high and Atlas consistently meets the mark. We place a feature request and they build it. How awesome is that?
congrats on the PH launch
this is a game changer in the CS space
no more asking devs to recreate or track down vague behaviors...its all there in front of you
happy user here
Hi PH,
I’m Jon from Atlas. Atlas is customer support software that helps you understand what your users are experiencing when they ask you questions so you can solve their problems faster and make them happier. We do that by bringing together chat and email messages with session recordings, error logs, and outbound messages so you can see the full picture of what your users are doing without having to move between lots of different tools.
We've built tools for customer support teams for the last 4 years and know that it can be a thankless, difficult job. Support agents spend about half of their time bringing together information from across different tools to solve user issues. We want to empower support teams to solve their users' problems faster so they can help drive product direction rather than being viewed as cost centers.
Would love your feedback!
This looks great! Unless I missed it on the homepage, I didn't see pricing info. What will the pricing look like?
@scott_ames_messinger thanks! Our startup package is $200/mo for 5 seats and 10k sessions. We're offering a discount to PH'ers this week for 20% off for the first 6 months.
Trackmemo