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Dean Nazmuddin

Secure and Encrypted Notes for JSM - Securely share secrets, sensitive info in JSM requests

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Secure Notes for JSM keeps your sensitive information (credentials, OTPs, reports, API tokens or other sensitive info) protected within Jira Service Management. The app notify secret sharing in-real time, however, only authorized user could access the secret.

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Dean Nazmuddin
Maker
📌
We constantly exchange sensitive or confidential information, yet this is often done over chat or messaging tools that may not comply with organizational policies for handling sensitive data. This can lead to significant security risks. To address this, we developed Secure Notes for JSM, providing a secure way to share sensitive information within Jira Service Management. Here are some use cases where it can help: 💼 Engineering: Share code snippets, encryption keys, and technical documentation. 📈 Product Management: Encrypt roadmaps and specifications. 👥 Human Resources: Protect onboarding/offboarding information. ⚖️ Legal: Secure contracts and intellectual property documents. 📣 Marketing: Encrypt campaign plans and strategies. 💰 Finance: Secure financial reports and sensitive data. 🛠️ IT Ops: Exchange OTPs for internal access. I'm curious about how sensitive data is being handled or communicated in your industry (telco, healthcare, banking, etc.), especially if you're using Jira Service Management for customer support, technical support, or sales support. How do you handle these challenges? Do you think a tool like Secure Notes for JSM could be useful in your processes? I'd love to hear your thoughts and feedback!
Kyrylo Silin
Hey Dean, This looks like a solid solution for keeping sensitive information secure within Jira Service Management. I'm curious, what kind of feedback have you received from early users in different industries, like healthcare or finance? How has Secure Notes for JSM adapted to meet their specific security needs? Congrats on the launch!
Dean Nazmuddin
Maker
@kyrylosilin our product is currently used by some of the tech companies for the time being to fulfil their current IT compliance needs, which is a proven solution that meet their current needs. We are still seeking more proactive feedback to further improve our product. Give it a shot by our Free Trial for 30 days, and once you understand the product capability and perhaps considering for subscription, we are running a Introduction Campaign to our fellow Product Hunt friends. Use this code in your billing section after your Evals period: SNFSLAUNCH (50% off on your monthly subscription for 12-months), click the 'Visit' link at the top of this page to our product landing page.
Rodney J. Belcher
The focus on security and compliance is impressive, and it’s clear this app is designed with user safety in mind. Excited to try it out!
Dean Nazmuddin
Maker
@rodney_j_belcher yes, that would be awesome since you are an IT coordinator yourself, we are expecting more org to use it and provide constructive feedback from people like you. Give it a shot by our Free Trial for 30 days, and once you understand the product capability and perhaps considering for subscription, we are running a Introduction Campaign to our fellow Product Hunt friends. Use this code in your billing section after your Evals period: SNFSLAUNCH (50% off on your monthly subscription for 12-months), click the 'Visit' link at the top of this page to our product landing page.
Chuck Chen
First of all, congrats on the launch! Secure Notes for JSM sounds like a much-needed solution for handling sensitive data within Jira Service Management. I’m particularly interested in the encryption methods used to protect the data. Can you provide more details on the encryption standards and protocols implemented in the app?
Toshit Garg
Congrats for launch of Secure and Encrypted Notes for JSM....
Dean Nazmuddin
Maker
@toshit_garg Thanks for the kind words. Do give it a try and see if the app (free to try for 30 days) could fit to your business operation needs. Once you understand the product capability and would like to continue the subscription, we are running a Introduction Campaign to our fellow Product Hunt friends. Use this code in your billing section after your Evals period: SNFSLAUNCH (50% off on your monthly subscription for 12-months), click the 'Visit' link at the top of this page to our product landing page.
Alex Bravo
just started using this. It keeps all my sensitive info safe in Jira Service Management. Real-time notifications are a nice touch!
Dean Nazmuddin
Maker
@al_ex_bravo that's fantastic. I'm might not having full idea of your use cases as Ops Manager but if you are good, perhaps we can have one-to-one brief chat to exchange insight about this product. Feel free to book a slot of my time here: https://calendar.app.google/4FEq... Give it a shot by our Free Trial for 30 days, and once you understand the product capability and perhaps considering for subscription, we are running a Introduction Campaign to our fellow Product Hunt friends. Use this code in your billing section after your Evals period: SNFSLAUNCH (50% off on your monthly subscription for 12-months), click the 'Visit' link at the top of this page to our product landing page.
Charlotte Combes
I’d love to know more about hoe it handles different types of sensitive data. Are there any limitations on what can be stored and secured?
Kelvin Chua Foo Long
Maker
@charlotte_combes Hey Charlotte, thanks for the support! To answer your question, Secure Notes for JSM can only store text-based information for now, so this ranges from information like API tokens to financial information for your company or employee. We will introduce the ability to upload files in the future if the demand is there. If you have the time, maybe you could share with us some feedback for the app in a one-on-one session. You can set a meeting with my product manager, Dean, here: https://calendar.app.google/4FEq... Give Secure Notes for JSM a shot with our Free Trial for 30 days, and once you understand the product capability and perhaps consider for subscription, we are running an Introduction Campaign for our fellow Product Hunt friends. Use this code in your billing section after your Evals period: SNFSLAUNCH (50% off on your monthly subscription for 12-months), click the 'Visit' link at the top of this page to our product landing page.
Mather Marker
Exciting to see a solution that integrates directly with jira service Management to handle sensitive data securely. How does the encryption process ensure that only authorized users can access the notes?
Choong Pak Wai
@mather_marker Thanks for taking an interest in our apps. To answer your question on the encryption, it is a mix of using a well-known cryptographic algorithm (aes-256) and permission control to ensure that only the allowed user has access. We also have a pretty in-depth doc (https://apps-docs.servicerocket....) that you can read. Hopefully, that addresses your question. Feel free to schedule a call with our PM using this link (https://calendar.app.google/4FEq...) if you're interested to know more. Btw, we're also giving out a special promo: SNFSLAUNCH Give this app a shot if this is something you're missing in your process!