Hi everyone! So happy to be back on ProductHunt :) Meet the new Autonomous Sit-to-Stand Desk. We've been working really hard in the last 9 months to make a lot of hardware/software/mechanical improvements, streamline our supply chain, and most importantly reduce our production expenses.
For only $299, you'll get a Premium Standing Desk with Grade-A Wood Tops, Heavyweight Industrial Steel Frame, Smart Memory Keypad, Dual Electric Motors that are super silent, smooth and powerful (350-pound load capacity).
We back all our products with 5-Year Warranty and 30-Day Trial.
Happy to answer any questions here!
@duyhtq Cool to see this and the price has made it more affordable!
One weird question from me. When I was sitting at a standing desk recently, I kept accidentally pressing the button for it to move upwards... pretty annoying haha. Do you have anything in place to stop this?
What was the feedback from the previous desk? What did you implement?
Would you consider making a really cheap alternative like Oristand?
Wireless charging pad is pretty cool 🙈
@bentossell Hey Ben, yep, super excited to make it more affordable for everyone!
There are a few different ways to "stop" the motion. For our entry model and Pro model, you simply hold the button to go up/down and release it to stop. If you use our memory pad, and press 1/2/3/4 to go up to one of your preset heights, and simply press either up or down to stop. Very intuitive UI :)
Now, for our AI model, you can stop in the iPhone app (and soon Apple Watch). You can also use voice commands to stop it.
@bentossell We're actually very happy with the first release of the desk last year. We have a lot of repeated customers. The defective & return rate is super low. See some of our customer reviews here: https://www.autonomous.ai/customers
We've made a lot of improvements in the mechanical & electrical components. The control box is now smaller. The motor movement is a lot more silent and smooth (but still as fast and as powerful). We also extended our warranty from 2 years to 5 years!
As far as the wood top, we're now using better finishes, especially on the White and Black top. For the Walnut and Oak top, we're switching to Grade-A veneers only.
For the AI model, we'll be releasing our iOS / Android app this month, with a lot of new voice apps for the desks like calling Uber right from your desk with just one command "Call a taxi" or ordering lunch with one command like "Order my favorite pizza".
@bentossell Oristand is super cool. I wish I thought of it :) I guess it all comes down to your personal choice. If you want a full standing desk as a valuable piece of furniture, then we're the obvious choice because of our product quality, customer service, warranty, shipping time, and everything else. If you want something more temporary, I think Oristand is an excellent choice!
@duyhtq With the stopping movement I literally meant if there is a way to lock it so that accidentally pressing to go up/down won't work. Kind of like a child lock?
Yeah it is awesome but given your position and reputation in this market I was wondering if a more portable version like Oristand was in your roadmap at all,
I really want a standing desk but I've been bitten before by excess wobble when standing & typing, particularly if it makes the monitor move 😡. I had to nail the last desk to the wall. And the IKEA ones wobble something crazy. Any review of this desk?
@ideasasylum see some of our customer reviews here: https://www.autonomous.ai/customers
about wobble... you need to watch this customer review video. he put a glass of water on the table while it was moving :) met me know if that is smooth enough for you :)
@duyhtq@ideasasylum Yeah this is my worry as I have heavy stand with three screens attached to it that needs to sit at the back of the desk and the stand alone is 10 kg never mind each screen.
Since I initially saw the product here, I'll also share my negative experience with Autonomous (in case anyone is interested in newer updates).
In April, I ordered one of their standing desks. Shipping date was announced for May.
In May, my order was delayed to June.
In June, my order was delayed to July.
In July, today, my order gets delayed yet again, this time for an "end of August" shipping estimate.
Meanwhile, their website currently lists shipping on new orders for late July.
If anyone is interested in ordering something from Autonomous, here's a tip: don't.
@tvcalling — Looks like this company got busted while trying to resell an office chair on Kickstarter, raising over $500k before some folks noticed and got KS to cancel the project. https://www.reddit.com/r/shittyk...
@kinnth hey tom, we ship a lot to the UK actually. if you consider the total cost at $599, it is still an awesome price point and likely better than anything you can buy locally in the UK!
@duyhtq sure it's not a bad price, but if you consider it 100% the cost of the desk for shipping i'd rather wait until you distribute within Europe more efficiently.
@kinnth hi tom.. entering a new market is always tricky. any advice / suggestion / recommendation on which cities we should be in first? we want to find a location that will be close to tech hubs (like san francisco or new york in the US), and from where we can ship the desks to different countries in europe. thanks!
@fahmsikder we didn't do the ergo cut in the XL. we actually prototyped it, but it didn't work out after the initial testing. most users who prefer the XL like to move around horizontally side by side to get more things done, and they don't want to be locked into the ergo cut. so we dropped it :)
@chitran241 It includes everything in the Autonomous Desk PLUS Wireless Charging Pad, Bluetooth Speaker, USB Charger, Headphone Hook, and Bag Hook :) Welcome to the 21st century :)
I cancelled my order as did many other disgruntled customers after our promised ship dates kept getting pushed back month after month. Delaying orders for MONTHS at a time is just amateur hour -- if you don't have the products, don't tell customers you do. (And not understanding how shipping from China works is not a valid excuse).
I bought one of their DIY desk sets and when I was setting it up learned the specs on their website weren't even close to what they shipped me. I contacted them and they initially said to just return it if I wasn't happy (which isn't the easiest with a 100 lbs assembled desk frame), but eventually promised they would ship me the right product... After a few followup emails from me, the suddenly just stopped responding, I'm still with the wrong desk, and their website still has the wrong specs. I question if they'd honour their warranty.
I have bought two standing desks from Autonomous in the past. Just before the end of the warranty period, I had trouble with a part on one of the desks. I emailed customer service and referenced the warranty. They shipped me the replacement part quickly, easily, and without any questions. So, I think that they stand by the warranty (at least in my case).
What method is there to upgrade the software in the desk? Presumably, you will find/fix bugs in the software or add later support for new services, etc. How are those updates sent to the desk?
Again, another super awesome desk that I super want, but I can't super afford even with this generous financing option. #CanadianEconomySucksAndImAGrowingEntrepreneurButGoodluck :(
@dilyaraskar Sorry Dilyar.. We can only offer financing for US consumers for now. Hopefully we can figure out a way to finance Canadian customers soon!
@duyhtq Thank you so much, good luck, I hope it will happen one day! It would have been smart for ya'll to collect our emails for future changes like these or price drops (after you can mass order and lower prices etc..).
@duyhtq@dilyaraskar Shipping cost to US: $50, Canada:$199. I'd buy the desk today, even with the exchange rate, if the shipping to Canada was more reasonable.
@mattlovesmath@dilyaraskar hey matt.. we don't really make any money on shipping. that's how much fedex charges us. consider the total cost at $299 + $199, it's still under $500 for a premium standing desk that comes with 5-yr warranty.
I love this. I've been looking for an affordable standing desk for a long time now. I make video reviews on my channel and would love to review this if you guys have a unit available!
@nathangrant97 hey nathan, much appreciated. as you probably know, our 'fair pricing' model leaves us no room for free samples. it's just not fair to add marketing fees to the cost and make our all of our customers suffer. i have to politely decline the opportunity. i do still recommend you to get a desk for you personally though. you won't find a desk at $299 like this.
@duyhtq I rarely work at my home desk, which is a quite standard office desk (not standing).
At my day job I've got the classic ikea setup:
https://twitter.com/FredRivett/s...
@duyhtq Does the job, but when sitting I have to go laptop only, no dual screen action. Will look you guys up when I'm looking for an office desk in the future 👌
I did a fair amount of research before purchasing mine from IKEA. It was roughly $570 after taxes. This is a great deal - I wish it would have been an option six months ago!
@mjirout well.. now you know where to purchase next for your teams :) we have a lot of customers who happened to buy a few desks first from another place, and when their teams grow, they come to us to buy 20-50 desks! check out these office photos from our customers.
Don't be fooled by this company – although their product and marketing strategy is made to attract us product loving tech community – their service is terrible, slow and plain bed.
We bought 6 desks, but upon arrival the desks turned out to be much smaller (aka unusable if you want a display on it) than what was listed on their website. They don't mention this anyway, except when you choose to order a customized desk.
After complaining they offered a very small return compensation and it turned out they don't have any other sizes in stock to exchange with.
After a long and slow thread we finally got green light to return the order. We returned the desks over 2 months ago, but the refund is still not made. We've asked for updates and info, usually after 10-20 days we got a reply which basically state that they would get back to us with more info, which never came.
In the meantime we've order desks locally, and it turns out the overall quality of the desks is also very much below industry standards.
Update: They now correctly display the proper sizes delivered to EU. Seems they besides keeping your money, the also keep your feedback and implement it.
Pros:
Affordable desks which translates back to poor quality
Cons:
Shipping smaller desks in EU without headsup, Awful, almost absent and slow customer service. Still awaiting refund after 2 months.
Robert - I'm so sorry about your experience. The rep that handled your case is no longer with us, and your order got lost in the shuffle. We are fixing it right now - our operations manager is emailing you to follow up.
Please trust us to (finally) make this right for you! Our customer experience is really important to us and we're really sorry this has happened :( Thanks for letting us know.
Best wishes,
Autonomous Team
@quanhua92 It's really a personal choice. We actually sell more of the ergo cut design. We design the ergo cut so that we can have full arm rests on the table top, while we design / code all day long.
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I bought one of their DIY desk sets and when I was setting it up learned the specs on their website weren't even close to what they shipped me. I contacted them and they initially said to just return it if I wasn't happy (which isn't the easiest with a 100 lbs assembled desk frame), but eventually promised they would ship me the right product... After a few followup emails from me, the suddenly just stopped responding, I'm still with the wrong desk, and their website still has the wrong specs. I question if they'd honour their warranty.
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Cons:Customer service is nearly non-existent
Specs and information on website are incorrect
Questionable if they'll honour their warranty
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Don't be fooled by this company – although their product and marketing strategy is made to attract us product loving tech community – their service is terrible, slow and plain bed.
We bought 6 desks, but upon arrival the desks turned out to be much smaller (aka unusable if you want a display on it) than what was listed on their website. They don't mention this anyway, except when you choose to order a customized desk.
After complaining they offered a very small return compensation and it turned out they don't have any other sizes in stock to exchange with.
After a long and slow thread we finally got green light to return the order. We returned the desks over 2 months ago, but the refund is still not made. We've asked for updates and info, usually after 10-20 days we got a reply which basically state that they would get back to us with more info, which never came.
In the meantime we've order desks locally, and it turns out the overall quality of the desks is also very much below industry standards.
Update: They now correctly display the proper sizes delivered to EU. Seems they besides keeping your money, the also keep your feedback and implement it.
Pros:Affordable desks which translates back to poor quality
Cons:Shipping smaller desks in EU without headsup, Awful, almost absent and slow customer service. Still awaiting refund after 2 months.
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