Betafi is here to upgrade your Google Meet calls: Capture key highlights with one click, transcribe in 30 languages, bring notes/clips to Miro/FigJam, spot recurring trends
Thanks @rohanrecommends for hunting us!
@sherbondy and I are excited to launch Betafi’s Google Meet integration today.
Our goal has always been to bring user feedback into the heart of the product development process, for there to be a magical way to share cool insights that you pick up from customer conversations with the larger product team.
Since our last launch, we realised that in order to achieve this, we have to work better with the tools that our user’s are familiar with. We really want users to capture insightful feedback on the video conferencing tool of choice and today we are excited to bring the Betafi Magic inside Google Meet.
There is a charm to using Google Meet, with one of the easiest scheduling workflows out there, and Betafi being an ever present to mark down the most important moments just made too much sense. Also, this was one of the most requested features, and some of the folks who we gave early access to have already ‘Betafied’ over 100 Google meetings.
Bringing customer’s voice into product building also involved making it easier to share insights out of Betafi. Over the last 6 months, we have made the Miro integration 10x better + added a FigJam integration, so that it is easier to collaborate with the larger product team.
We wanted to build a truly global product and this includes supporting users who do not hold their meetings in English. We have added Transcription in 30+ languages, including ‘Hinglish’ along with translation so you have authentic user conversations.
We are just getting started. There are so many more integrations to add, features to build and, workflows to improve, but we are grateful to our early users for all their feedback in getting us here.
We cannot wait for you all to Betafi your Google Meetings and share feedback!
Thanks again @rohanrecommends, appreciate your legendary hunting skills.
Hey folks, we’re back again! @arjunarora108 and I continue to be humbled by the community’s response to Betafi.
Since our first launch at the end of September 2022, we’ve been hard at work preparing the next stage of integrations and new capabilities to further broaden the appeal of Betafi while staying true to our north star of embedding voice of customer product feedback into the development process.
We’re really thrilled to get to announce our Google Meet integration today. 😻🤝🐤
The Betafi Bird has gained a few new superpowers since its last unveil. Betafi can now help to supercharge your Google Meet feedback calls with automatic cloud recording, transcription, timestamped notes, auto-summarization, clipping, and much much more.
We’ve been dogfooding our new Google Meet integration a ton over the past few months leading up to this launch, and it’s proved to be a helpful companion beyond just customer feedback scenarios. We’ve been having a blast using it alongside some early pilot customers for everything from internal team meetings, to design review sessions, and even to prepare for interviews and VC pitches 😅.
If you are new to Betafi: we offer a toolkit for remote video calls to capture, make sense of, and share voice-of-customer insights with your team.
Today’s Google Meet launch is just the tip of the iceberg.
We have a ton of fun new capabilities in the works that we’ll be launching over the coming months to further amplify and accelerate your product feedback loops. Stay tuned. 😉
Everything you see today is thanks to the continuous feedback from this amazing community and our growing cohort of Betafi customers who have helped to propel us forward and co-create the product with us every step of the way.
Special shoutout to @thasophearak from our engineering team for spearheading this effort, and the outsized efforts from the whole Betafi crew!
Thanks @dangio25. We support Transcription in 30 languages and translation of the transcript as well (https://www.betafi.co/features/g...)
Also, Betafi is great if you want to see patterns across conversations. Example, you can bring interview questions inside meet > take notes across questions and then compare notes across conversations
We also have a lot of focus on collaboration, to share insights to Miro/FigJam and Notion. If you try it would love to hear your feedback!
@_rakshithravi_ Thanks for the support.
Currently we do support Zoom and we have plans to support Microsoft Teams in the future.
Would love to hear your feedback.
Hey @kamo_asatryan
With respect to clips, you can make them public on our platform, and copy-paste the link to your salesforce notes.
Regarding notes and transcriptions we do not have the support for sending them automatically to salesforce.
But you can download the transcripts in .txt, .csv format with proper time-stamps and speaker labels.
Do give our product a go, and share your feedback.
Thank you
@rahulasthana yeah I'll give it a shot and do it manually. But for the purposes of my team it'd be better to have it done automatically so that we have consistency in our documentation
@kamo_asatryan Sure and thanks! We will have Salesforce support in our upcoming roadmap.
Also, do reach out if you face any difficulty, will be happy to support.
Just tried the integration and loved it! Super easy to use, and the quality of the transcriptions was excellent. The clipping feature with captions was incredibly helpful, too. Looking forward to using this a lot more in the coming months!
Shout out to @srivrish for being Betafi's staunch supporter since the start. Thanks for your feedback especially for clips and for making Betafi available on more meeting platforms.
Yes, please do keep Betafying your calls!
Thanks @srivrish for inspiring us to prioritise the Google Meet with the constant feedback. Thanks for the kind words as well, and we look forward to adding a lot of AI capabilities to make the experience even better.
Yup @rawoyemi@dextersjab super easy to recall 'aha' moments of your meetings. Do take our extension for a spin and share your feedback.
Thanks for your support!
@anokha25 Hello! We're so grateful for your interest in our integration with Google Meet!. We genuinely hope it adds value to your experience with Betafi. If you have any questions or feedback, please feel free to reach out to us. Enjoy! 🎉
Thank you @anokha25 ! We worked hard to make the integration fit well with Google meet and existing workflow for user research interviews, but striving to improve even further, hence would encourage you to give it a go and share your feedback.
As a constant user of Google Meet, Betalfi's highlight capturing feature seems game-changing. This would definitely help streamline my user interviews. Looking forward to seeing how this integrates with my workflow.
Congrats team on the launch team!
Betafi is a game-changer when it comes to debriefing user feedback. I have gained valuable insights that have empowered me to improve my products and services, resulting in enhanced customer satisfaction and business growth. I'm really excited about their Google Meet integration. I cannot wait to use it in my future user feedback sessions.
@rdelvalle Hello! We're thrilled to have you on board and can't wait for you to try our Google Meet integration. Your support means the world to us, and we're eager to hear your thoughts.
Enjoy, and feel free to reach out with any feedback! 🌟
@davidgu thanks David for all of the support! Really excited about working together to get this out the door, and can't wait for the next stage of our video integrations offering.
@amanda_zhu thanks so much for Amanda for all of the support. It means the world to us, excited about working together to get this out the door, and can't wait for the next stage of our video integrations offering.
Thanks @amanda_zhu for all the love and support! Yeah, we want to make the whole product feedback process smooth and stress-free. Our Google Meet integration is a step in that direction so no one ever misses out on capturing cool insights of their user conversations. We have big plans to keep improving our integration stack and product experience.
Great stuff @arjunarora108 ! It's been great following your journey from day dot, and how the product continues to evolve and grow. Upwards and onwards to the Betafi Bird :)
Thank you @akuldewan for the constant support, really means a lot! We have to catch up when you're back in Singapore next. Till then, hope the Bird helps your Betafi calls.
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