Sayan Sen

BlozumAI - Make an AI assistant for your business in seconds

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Blozum serves as a personal assistant for each visitor on your platform (website / app / social commerce). Blozum works at converting a visitor to a customer by hand-holding them on the company's platform in the pre-purchase, purchase and post-purchase stages

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Sayan Sen
Maker
๐Ÿ“Œ
Blozum serves as a personal assistant for each visitor on your platform (website / app / social commerce). At Blozum, we fine-tune LLMs for each of our customers based on their information to create their assistant. Blozum works at converting a visitor to a customer by hand-holding them on the company's platform in the following stages: - Pre-purchase: Explaining about the companyโ€™s products / services / processes and further answering clarifying questions. - Purchase: Suggesting and selling products/services to the visitors by analysing their sentiment and interest and enabling online payments on its interface itself. - Post-purchase: Lodging support tickets through CRM integration, connecting with a human agent at the right time, tracking order status and answering refund/return queries. Currently, we support 50 languages, have integrated a voice assistant feature and created an analytics dashboard. Sign up for our free demo - https://forms.gle/NkqSxSjUExJoPo9V8 You can find us on www.blozum.com
Nick from FirstHR
You have my vote, best of luck!
Sayan Sen
@nickanisimov Thank you so much !
Amulya Prasad
This looks great. I was wondering if you would also personalize the AI for different products. And what data do you use to train the AI?
Sayan Sen
@amulya_prasad Thanks Amulya. We do personalise for each company and we use their data to train the assistant. So for example if you want a sales assistant, we would require your inventory as well as basic information about your company like refund policy, delivery timelines and general FAQs about your company
Tanmay Juneja
@amulya_prasad Thanks a lot for checking the product out, Amulya. :) Absolutely! Our Product team sits down with the company and understands the kind of queries they get during Product Sales. We understand the language requirements, most frequent queries, etc., and prepare the dataset-specific for the company. We try to gather data from the company's history of past conversations with their customers if it is available. If not, we use standard documents (.pdf files, etc.) of the company's documents, train our model, and then ship the product after due diligence. :) We believe that the demo at https://www.ultrapawz.com/ is just the beginning. We hope we can unlock a lot of great use cases with this technology. ๐Ÿš€ Hope this answers your question. Thanks a lot! Tanmay
Tanmay Juneja
@amulya_prasad Thanks a lot, Amulya! :)
Congratulations on launch
Sayan Sen
@ujwalkr Thanks !
Congrats on developing BlozuMAI! This product looks great. Just one doubt though... How secure is the data collected by the AI assistant? Are there any measures in place to protect user privacy?
Tanmay Juneja
@ricardo_luz Thanks a lot for checking the product out, Ricardo. :) We give the company insights based on the data that has been collected by the assistant. we are hosting each company's assistant separately on the cloud. The data collected by the assistant is 100% secure due to the following reasons:- 1. We have deployed encryption on the data being collected by the assistant. Hence, the data is securely saved. 2. We do not track any cookies/access any local storage from the browser. Hence, we do not store any user data, and the users are *completely anonymous*. 3. We only store the data that the company's user asks from the assistant and only provide analytics to the company based on that data. (For ex. No. of users asking about product specifications, pricing, etc.) Hope this answers your question. Please let me know if you have any other doubts. Thanks a lot! Cheers, Tanmay
Iren from FirstHR
Best of luck, congrats on the launch!
Sayan Sen
@iren_ivashchinenko Thank you so much Iren
Isha Juneja
Check this out, folks! We are currently working with about 10 companies and providing them cutting edge analytics based on their users' journey and conversations with our assistants! Please join us and get a demo through the Google Form link :) Signup Link - https://forms.gle/NkqSxSjUExJoPo9V8
Tanmay Juneja
Please check the live demo at https://ultrapawz.com/ The sales assistant takes you through the entire process of pre-purchase, purchase, and post-purchase conversationally. :) Please upvote and stay tuned for the upcoming voice features. ๐Ÿš€๐Ÿš€
Shekhar Singh
Good luck !
Sayan Sen
@shsingh33 Thanks man
RahulRam
CFBR. Good luck !
Sayan Sen
@rahul_ram2 Thanks !
Shrey Bh
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Cyril Gupta
Looks interesting! Good luck with the launch
Sayan Sen
@cyriljeet Thanks a lot Cyril
Manjulika Basu
Good luck for the launch, seems great
Sayan Sen
@manjulika_basu Thank you
Inkar Mahajan
Best of luck, team. Kill it. Seems like the next gen of tech is here
Sayan Sen
@ink_mh Thanks Inkar
Sharmil Rathor
Good luck, good product
Sayan Sen
@sarathore_qqw Thank you
Athul Krishna A
AlI the best!
Sayan Sen
@athul_krishna_a Thanks Athul
Pakki
All the best for the launch.
Sayan Sen
@p0x Thanks man
Tanmay Juneja
๐Ÿš€๐Ÿš€๐Ÿš€๐Ÿš€
Anurag Yadav
This thing is great
Isha Juneja
@anuragaaaay30 thanks a lot
Dwaipayan Roy
Looks great! Good luck on your launch :)
Isha Juneja
@dwaipayan_roy thanks a lot