About to subscribe for the office :) Sounds like subscription was available earlier too? What's different about the subscription service that's launching now?
@staringispolite we've had a subscription offering for a couple of years now but have never posted it to Product Hunt. We've made a ton of improvements over the last few months to both the coffee we ship and the product experience for our online guests. Hope you enjoy it!
@joshuapinter That's right! We actually ship subscription coffee to several countries around the world: Australia, Canada, Germany, France, Italy, Japan, The Netherlands, New Zealand, Switzerland, the United Kingdom, and the United States.
This is awesome, now I don't have to trek it to a store to snag some great coffee.
One thing that you don't seem to mention anywhere on the site is the ability to cancel whenever. I'm assuming this is possible, but it would definitely be comforting for you to say that on the site itself.
@vincenzor I was previously the CTO at Tonx and have been with Blue Bottle for over a year and a half. Through working with the Blue Bottle team, I can confidently say that our subscription product experience is better in every way. We have many more options for coffees, delivery cadence, and size. We are able to roast and ship high quality Blue Bottle coffees nearly every day of the week. We have a talented team of software engineers, product managers, designers, and customer service reps that work hard every day to improve the website experience and add features to make it more and more effortless to get great coffee to anyone who wants it.
WOW @rochers this is exciting! I think of Blue Bottle as trying to ensure the brand maintains the feeling of small batch, hand-picked coffee (and experiences in the store)? How will you balance that as you think about scaling via subscription services?
@corleyh Great question -- it's a challenge we take seriously. We're approaching scaling in at least three ways: quality control, freshness standards, and technology. We have a team of professionals that taste every batch of roasted beans, across our four roasting facilities. They aim to keep the taste consistently excellent and true to intent. Every bag of beans ordered online is shipped the same day it is roasted, ensuring that by the time it arrives at your mailbox, you're experiencing our product at its peak of flavor. And technology allows us automate much of the processes involved in getting you coffees you'll love with the best user experience.
Hey everyone! I'm Scott Rocher, and I work on digital products at Blue Bottle. Our goal is to deliver delicious fresh-roasted coffee to your doorstep, hand-picked by our thoughtful team at Blue Bottle. We travel the world, create relationships with farmers, carefully roast beans, and ship them to you directly, wherever you might be.
We look forward to being your guide as you explore and learn about coffee. Feel free to contact us for questions about the subscription, brewing, our website, or Blue Bottle's network of cafes in the Bay Area, Los Angeles, New York, and Tokyo.
@rochers hey looks super interesting. Do you deliver to Israel? Also would love to talk coffee. I have a coffee map that soon will allow users to buy coffee from their favourite places. Check out discoveringcoffee.com
@katesegrin At home I'm usually drinking single origin coffees from East Africa so naturally my favorite blend is Three Africans. But they are all really great.
I've been a Blue Bottle subscriber for about 6+ months (after the free trial hooked me). One of my favorite daily rituals is drinking Blue Bottle espresso with a LaCroix. You have a great product and a great onboarding experience.
CryptoPoops