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Bonjoro 2.0 — Build amazing customer relationships with video
Bonjoro 2.0 helps you build amazing customer relationships with video. Onboard new customers, book more sales calls, gather customer feedback, all with quick personalized video-emails.
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@mickgriffin Thanks! Have a play and let our team know what you think. Your feedback is always so valuable to us :)
Been a Bonjoro fan since day one. The product is superb and the team even better. Well done @oliverbridge3 and team!
I find the Calendly integration brilliant! Now it’s even easier to prompt leads to schedule demos 👌
@agatakristo Love Calendly, and we were so excited to bring their app into the Bonjoro platform. Glad you're enjoying it!
With Bonjoro it's always super easy to record new videos for the team members as a part of the onboarding process - love it!
Look forward to start using the new templates!
Hey Product Hunt 👋
We're thrilled to bring you Bonjoro 2.0 on Product Hunt today!
2.0 is our biggest ever update, all designed to help you guys build amazing customer relationships with video. Onboard new customers, book more sales calls, gather customer feedback, all with quick personalized video-emails sent at just the right moment!
Here’s just two new features we think you will love:
1. Next Gen video templates
Next-gen video templates let you embed video playlists, and other apps right below your personalized videos to help your leads and customers take action.
Here's 3 awesome use-cases for this feature (see the pics above for visual examples):
✅ Onboard new customers at scale with video playlists
✅ Book more calls with embedded calendar apps
✅ Gather customer feedback with embedded survey apps
2. Workflow filters
Workflow filters let you send video-emails to specific customers based on applying conditional logic to your Bonjoro workflows.
Here's 3 great use-cases for this feature:
✅ Thank buyers based on purchase value
✅ Onboard different user types with unique messaging
✅ Assign new leads to team members in the right timezone
If you're new to Bonjoro, we have a 14-day free trial so you can experience everything for yourself.
We'd love for you to give us feedback in the comments below - positive or negative! The entire Bonjoro team will be around today to read your comments and answer your questions 😊
P.S. Big Bonjoro bear-hugs to the entire PH community who have supported us so well this past 5 years 🐻 ❤️
an excellent tool : Bonjoro. I really love the simplicity to perform tough objectives. A must have
Bonjoro is changing customer service in our industry. They are making it easier to surprise and delight our families and a breeze to communicate with donors (and raise more money).
Thank you @oliverbridge3 @casey_hill @mattbarnett and the rest of your team for this ESSENTIAL part of our business workflow.
(I've lost track of how many Bonjoro's I've sent but it's definitely more than 1000!)
We are incredibly excited for this 2.0 update and extremely chuffed for this gang that has worked so hard for the organizations in our niche!
@casey_hill @mattbarnett @travis_allison2 Thank you Travis! This is a huge morale boost on our journey to help every business build customers into true brand superfans. So glad to have you along with us 👊
@oliverbridge3 @casey_hill @mattbarnett @travis_allison2 Huge thanks Travis, and for actively helping us build and improve, looking forward to your feedback on the new version:)
Congrats on the launch! Your blog is informative and I am an avid reader.
@falak_sher Thanks Falak. That's good to know - lots of great posts and tactics around winning customer engagement to come in the coming months.
I'm still often surprised how people and companies aren't leveraging video yet! I love how your team is making it so much easier and more intuitive.
Well done on building and launching version 2.0!
This is a game changer for what is possible with personal video landing pages. Couldn't be more excited!
My personal PH Value Proposition of the day project. What is the percentage of people that watch Bonjoro videos compare to regular youtube links?
@oleksiy_malytskyy Bonjoro is for sending personalized video emails to customers at key points in their journey with your business. For example, customer signs up to a free trial -> you send them a personal welcome video, and embed a walkthrough of your product just below your personal video. It's not similar to Youtube, so a comparison would not be very useful. But I can tell you average open rates with Bonjoro video emails are c. 60%, which is way above standard email marketing.
@oliverbridge3 Maybe I got it wrong. In my case, I use links to Youtube videos in the onboarding process, but I'm not satisfied because a small percentage of people follow the link. As I understood with Bonjoro I can send an email with a video included no need to follow any links? So one step less which suppose significantly increase the number of people that start watching a video. I was interested in how big is that difference.
@oleksiy_malytskyy Oh my bad, you are exactly right! From what we've seen so far, your watch rates for your YT video embedded beneath very closely mirror the watch rate of your personal video above. We have only just launched Next Gen, so we don't have enough data to publish any studies yet, but opens and watch rates across standard Bonjoro vids are 60-70% open, and c. 50% watch (of those opened). I think in your case you would see a very strong uplift anyway from the act of sending personalized onboarding videos, so you should see the same uplift in people consuming the YT video :)
@oliverbridge3 Thanks! For me personally this metric on landing page could be the best sales pitch. One more question, how Bonjoro helps with email Open rate? do you have AI generated Subject lines?
@oleksiy_malytskyy No AI, we just have a very strong focus on deliverability. We split out sending of 1:1 videos from group videos, and closely monitor usage to protect the sending reputation of all Bonjoro customers. Subject lines are also user controlled as our user base is so diverse that machine learning is not best suited.
@vondarto thank you. Which feature do you find most interesting? Love to know. We're here on Product Hunt to gather feedback vs. trying to push signups and customers.
Bonjoro is a great way to connect with customers. E.g. it works great when you need to personalize the onboarding experience for your SaaS product. If you want to build relationship with your customers, sending Bonjoro video created just for them is the way to do it.
@olga_mykhoparkina2 exactly. New user onboarding is, and probably always will be our #1 use-case. It just works so well!
@olga_mykhoparkina2 Thanks Olga. I'm really excited to see how people use the Next Gen video templates - there's so much you can do with them. We'll be hosting weekly webinars starting next week for the next 8 weeks with tons of different tactics and use-cases, so keep an eye out for those!
LOVE Bonjoro - I recommend it to all my clients! It's the best at making things personal and has a wow factor! Bonjoro is a key part of my marketing strategy and recently closed 30% of the people I sent a personal video to! Looking forward to using 2.0!
@jody_milward1 Wow! Thanks for this feedback Jody - we also LOVE our Bonjoro bears :) Your results are amazing too - thanks for sharing those!
@jody_milward1 wow! That’s an impressive result. Do you integrate these videos into your cold emails sequence?
@agatakristo great question! So I have things automated with Active Campaigns (which integrates beautifully with Bonjoro) so that if they click a link in the campaign to go to the sales page, a tag is added which sends them to Bonjoro for me to follow up with a Bonjoro!
Cracking product, serving customers of all sizes and helping them engage with customers more effectively. A win-win!
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