SupportAgent.ai is your AI customer service agent for HelpScout. Connect your account and it will start drafting replies for your support tickets, using previous emails as a knowledge base.
Hey,
Customer support is time-consuming and often repetitive. Most questions have already been asked by previous customers.
So, I thought that GPT-4 would be ideal for this.
SupportAgent.ai learns from your previous replies and drafts a reply for you automatically. You just have to review and hit send.
I've been using it for a few months now, and most drafts don't need a single edit.
You can try it for free today (no credit card required) and let me know what you think!
@tompec Hey, this sounds like the answer to my support prayers! Finally, I can spend more time on my Netflix queue and less on repetitive customer questions. Can't wait to try it out! Thanks for the recommendation. 🙌🏻
Great tool! I've been using HelpScout for years but this makes my job so much easier. SupportAgent.ai is a game-changer in automating customer support.
We've been using this internally for a while now and it's cut hours required to answer support tickets by 70%. A huge time & cost savings. Plus, with each update, it keeps getting better and better. Highly recommend trying it out.
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