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Chatwoot 2.0 — Open source self-hosted customer engagement suite
Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.
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Congrats on the launch team 🚀 omnichannel customer support software that is open-source. Great USPs, great product 💯
Hey folks,
I'm happy to announce 2.0 - a new major version of Chatwoot that improves product stability, adds new features and productivity enhancements, and a complete design overhaul. This release also marks our first Enterprise edition offering.
What is Chatwoot?
Chatwoot is an open-source, self-hosted customer engagement suite. With Chatwoot, you can view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.
What's new in Chatwoot 2.0?
2.0 version ships with an updated dashboard that is completely redesigned for a better user experience. This update ships with many new features, including more communication channels, productivity enhancements, better conversations visibility, re-engagement options, etc.
How do we differentiate from other products?
🎡 Omni-channel interface, you don't have to switch between tools.
⚡ Increased productivity using command bar and keyboard shortcuts.
📥 Single dashboard for all your customer data.
📖 Open-source, self-hosted, and privacy compliant.
@pranavrajs An awesome suite for powering up marketing in companies. Congratulations Pranav and to your entire team. A big salute to my friend @fayaz_aralikatti . Good luck with the launch
We've been using Chatwoot at Renderro for customer support and user engagement from almost day one. It is a all-in-one tool that does everything you would expect from a chat on your website. The UI is simple and great, onboarding completely painless and features are coming almost every month.
FluentPal