Such a simple product that can have a direct impact on the bottom line. Churn Buster will notify you and/or the customer (even via phone) when their credit card information fails or is expiring.

Did they launch? Awesome! Didn't get an email about it tho, and I subscribed. Wondering what's best between this and https://bestunning.net/

@ffumarola I believe stripe does this too

@andrewculver how does your solution compare to Litle & Co's card recycling program, which I've previously found to be the most effective solution to combat churn due to billing issues?

We just implemented this for Trakt.tv to help prevent failed payments through Stripe. Found it here!

Braintree enables you to use the Visa Account Updater and Mastercard Automatic Billing Updater. More info on the two right here: http://www.wpmeducation.com/solu... Does Stripe not enable this functionality?!

@andrewculver Any insight into my question? If Stripe enables VAU and MABU, isn't that the best way to update your customers recurring billing info?

@ffumarola Sorry for the delay responding! Not sure what exactly Stripe does in the background, but I would expect the solutions you mention to be under the hood and out of view of their users (e.g. me.) I totally agree with you that all the best solutions are the ones that happen automatically and with no thought from developers. However, even with all of that, both on Stripe and Braintree, (I have products on both,) people still have to deal with failed payments. The solutions you mention solve some percentage of a particular problem that causes failed payments, but they don't solve all the problems that potentially cause failed payments. Trying to resolve the failed payments that still make it through to us is really time consuming and distracting from the core focus of our businesses. So, just like the credit card industry has tried to help solve problems under the hood, Churn Buster provides another layer of automation on top to help deal with the workload that is falling in the laps of all subscription-based businesses. Please let me know if you have any other questions!

@stefanobernardi We've got something special in store for the folks who signed up on the mailing list during the beta. You'll get an email next week. :-)