@benln Thanks Ben! Appreciate you hunting us :-) We've been using Clarity for *everything* — meeting recording, CRM, feature request tracking, and even project management. The power of having everything in one place, connected to our customers, has made it easy to stay on top of everything going on. It's been particularly helpful for new team members to understand context about the business. Something I learned while at Notion is that rigorously using your own product helps you deeply understand its strengths, shortcomings, and competitive advantages. We're Clarity's biggest users (for now!)

@kumrr We like to do the chat just to help get all the integrations setup and your data is in a good place since it is a very data heavy tool. That being said - I’ll get you set up with a workspace to get started!

@calvinlegassick Thanks for support! I'm glad the messaging comes across clearly :) Our fundamental belief is that customer interaction data, especially call data, is a businesses' most valuable asset. It is where customers voice their perspective, commitments are made, and proprietary context is created. Businesses, and especially startups, are highly under-utilizing this data. We still live in a world where every employee is operating with a different understanding of customer needs. Companies still, inaccurately, manually track feedback and try to make decisions with incomplete information. Clarity aims to provide a better way. By focusing on sales-led startups, we can activate call recording data in a purpose-built way. We have some opinions on great founder-led sales, mostly learned through dozens of mistakes made in past startups and mentorship from advisors like YCombinator. However, we're most excited to learn with our users and, together, figure out the best way to unlock this emergent and untapped data source to help them grow their businesses!

@joeyfrasier Great question Joey! We believe the best companies never stop being "founder-led" in the ethos of the sales motion. They continue to understand what customers want and build it. Our goal is to scale with companies as they grow and help them continue to stay close to their customers!

@rabraham During founder-led sales, each customer call is equally about selling as it is about building. Founders on the call are playing the role of account executive and product manager. Tools like Gong are built for the sales use case. However, product team needs are supported by the functionality Gong has. This includes things like extracting product insights, tracking requests, roadmapping, and more! In the early days, most founders don't use Gong. They use either no call recorder, or a generic call recorder. Clarity provides a better way: purpose-built for founder-led sales juggling both sales and product needs. Then, as you grow, Clarity supports your sales team needs and product team needs.

@raphaelschaad Wow! That would have been an incredible dataset for the team to learn and strategize with! We'll have to make sure the next 1,000 Notion Calendar user interviews are recorded in Clarity  😉

@vinay_kevadiya Thanks Vinay! Would love to hear your thoughts and how we can provide value to customers like you! If you haven't yet, sign up and let's get you onboarded!

@sanchit_bareja1 Excited to get you on the product Sanchit!

@cameron_napoli Thanks for the questions and appreciate the feedback Cameron. We integrate with all video calling software: zoom, google meets, teams, and more! On pricing - we have 3 tiers: • -1 to 0: A call recorder with all the usual fix-ins which is $20/user/month. • 0 to 1: CRM integration, feedback tracking, roadmapping tools, slack support integration, linear integration - flat fee of $500 / month • 1 to N: customer facing roadmapping, advanced sales team features, and more - custom enterprise pricing For companies on the 0-1 and 1-N tiers, we don't charge per seat. We are building a collaboration tool and we believe every person at your company should benefit from Clarity. So we made our pricing to reflect that.

@rohan_varma1 is there a trial for the CRM tier? Would be happy to try it out

@tonyhanded exactly! We believe that call recording data is the perfect foundation for solving a ton of different use cases for startups.

@_andrewchen thanks for the support Andrew! Great question - Clarity becomes most valuable once your company grows beyond founder-led sales. We provide tools to keep sales and product in lock-step so that you continue to build what customers want and provide world-class support, all while growing the team. Normally, a growing company will see context fragment and inefficiency emerge from needing to align more. With Clarity, context remains easily shared across the org and our tooling enables seamless collaboration around closing customers to keep your team moving fast and focused!

@shawn_li1 100% - context sharing isn't just about giving your team access to the data. It requires making the data easy to consume and ingest. We've been able to use LLMs, combined with some classical ML algorithms, to extract and categorize feedback into trends. This allows teams to see, at first glance, what types of feedback are coming up in customer interactions and where they should focus their efforts.

@madospace Hey Madhu - great question! We support a two-way sync with Hubspot out of the box! Agreed that having data live in Hubspot is very important for sales. Product, on the other hand, doesn’t spend much time in Hubspot. Thus, having the CRM data in Clarity and enriching the feedback data is a huge unlock for product teams!