Seamlessly integrating into Averiware’s Service Management, Enterprise Resource Planning, and Customer Relationship Management solutions, field techs have all they need at their fingertips, empowering them to deliver a superior customer experience however complex the service is. Other key features and highlights: View and update case and issue information in real-time Manage deliveries Create quotes Create sales orders Create invoices Fill out predefined forms and reports Updates and alerts the mobile user in the field View past service history View and update machine and equipment information Pantry management Inventory management Update activities and customer notes Update forms Update inspection forms and checklist