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Cohere Chime — Let customers call you with one click and zero setup.
Your site is a storefront, treat it like one with the Cohere Chime widget.
Close more customers faster with instant live video calls.
Get 40% more connected calls with the Cohere widget, directly from your site.
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Replies
Garry Tan
Hunter
Cohere is the future of customer support and onboarding. Their software lets you easily see and control your users' screens, right inside the web browser, so you can help them directly without having to set it up by phone or Zoom.
Every startup with high lifetime value absolutely needs Cohere for customer retention and conversion. This is software that can make your company.
Now they've released Cohere Chime, so your customers can call you directly from your website – no links required. More than before, it's like standing next to your user while helping them fix issues live.
Whether you're a tiny startup or a giant company with millions of users, everyone should use it.
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Looks interesting, but why on your own website do you use Intercom chat and not Cohere? Am I missing something?
@jasondainter We don't replace Intercom, but rather augment it with calling and remote control!
Cohere is a very awesome tool that is going to unlock so many new sales opportunities for customers.
We’re big big fans of Cohere @ Ramp. Cohere has allowed us to deliver outstanding support and to onboard customers incredibly fast. New customers are consistently blown away by the seamless product experience. Keep up the good work 🙌🏻
Wow, looks super neat. This would also be super helpful for conducting user research sessions. I've used those live intercepts before for research, but you still have to coordinate with a phone call and often they wouldn't answer.
What’s been the most effective way for you to acquire customers?
@tylerswartz We've found that the most effective strategy is offering live demos via Intercom when users hop on the site → Cohere Voice and a quick tour around the product. There's been a really positive response, and we get to use Cohere to showcase Cohere. Very meta!
Congratulations on the launch. 🙌 I was looking at Cohere a few days ago. It looked really impressive.
I have a question. We are using Crisp.chat right now. So Cohere looked a bit similar to Crisp's Magic Browser feature ( https://crisp.chat/en/unleash/be... )
Can you please share the advantages of Cohere over the Crisp's Magic Browse?
This is awesome! I had a similar idea last year, I worked on it for ~3 months but neglected it eventually, after my work place (politely) asked me to.
It turned out to be _a lot_ of work, as I was aiming at building a marketplace where site owners, on one hand, and support personnel, on the other, can find each other. Meaning, you can sign up either as a site owner and look for support personnel for your site, or sign up as a support person and look for sites who are seeking one.
The reason I went with a marketplace was that I believed most site owners don’t have the people or tools needed to provide high quality support through video chat.
You can check it out at https://polychat.io (it’s incomplete)
We are excited to get started using Cohere Voice. We have had great input from @jason_the_wang
There's nothing like having a joint session to understand pain points and ship better products. Cohere has helped cut the distance between our internal teams and our customers to a single click. Game changer.
Great idea! I just discovered this tool and already changed the way we support our users. Great addition with video calls and screen sharing. Only problem, if you have a HTML canvas, you can not interact and quality needs to be decreased. Other than that works great with a normal website.
