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Ryan Hoover
Coinbase Commerce — Accept BTC, ETH & other digital currencies in your business
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Coinbase Commerce is a platform to accept multiple digital currencies with ease through a fully customizable integration.

Replies
Ryan Hoover
Hunter
Ironically Stripe recently discontinued support for Bitcoin payments. Today, Coinbase introduces it's Stripe-like competitor focused on digital currency transactions. This is a big move for Coinbase, extending its offering. Side note: Keep an eye on their Toshi platform. It could be a sleeper.
Maksim Stepanenko
Maker
@rrhoover thank you @rrhoover for posting this here 🙏
Davis Baer
@rrhoover This is huge for the practical application of Bitcoin!
Chris Frantz
@rrhoover Too bad Toshi isn’t available in the US App Store 😕
Scott Robertson
@rrhoover More interestingly, Stripe's implementation actually just used Coinbase's API in the background.
Jonno Riekwel
Ah this is cool! I've implemented in a website and I was wondering, would it be possible to have an embedded link that doesn't automatically apply styling to the button? I don't want to have to undo the css you guys apply.
alex botteri
Will Coinbase Commerce support immediate conversion to Fiat currencies to mitigate price volatilities of cryptos?
Maksim Stepanenko
Maker
@alex_botteri Right now, because it's a user-controlled product, we don't offer instant exchange to fiat. So it's up to the merchants to sell whenever they want. We wanted to make sure we can serve everyone in the world first by not limiting ourselves to countries that Coinbase has banking integrations with. That doesn't mean we are not thinking about offering the fiat conversion service to merchants in the future :)
Maksim Stepanenko
Maker
Hi everyone! I work on the Coinbase Commerce team. Happy to hear your feedback and answer any questions you have
Henry Doe
@maksim_s Can you walk me through the purchase cycle? If I buy something using BTC, do I need to wait the 15/20min for the network to accept the transaction? Or do transaction under a certain amount just get processed if I have some form of 'reputation'
Maksim Stepanenko
Maker
@hcdoe we kept things simple for now: https://commerce.coinbase.com/faq. You will have to wait a certain number of confirmations (depends on the network) for a payment to confirm. Longer term: we will be spending more time thinking about how to improve this experience.
Henry Doe
@maksim_s Awesome. (I'm sure your aware of it) But I've been using Nano recently which is instant transfer which has been useful
John Palmer
@maksim_s Is there some way we can get a confirmation when the payment is confirmed? Right now it just looks like I can embed a button or link on my site that let's people pay me. I want to be able to hook that into an API so that I can confirm that a customer has paid. Is that possible?
Maksim Stepanenko
Maker
@john_c_palmer you can set up webhook notifications in the settings
Jaynti Kanani
They had a page called "Coinbase merchants". They just changed the name, did PR again and added extra currencies.
Maksim Stepanenko
Maker
@_jdkanani it's actually more than that :) Please see my response to @yoeriboven
Yoeri Boven
What's the difference with their other tool? https://www.coinbase.com/merchants
Maksim Stepanenko
Maker
@yoeriboven We built Commerce from scratch as a new product. The biggest difference is that it's multi-currency and user-controlled, so we never actually hold the funds. This also means that anyone can sign up and start accepting payments in 5 minutes without being limited to the countries that Coinbase currently serves.
Jaynti Kanani
@yoeriboven @maksim_s That's cool. No need to have a registered business. Great.
Fred Perrotta
@maksim_s What are the fees for processing the transaction or moving the funds? I don't see anything in your FAQ.
Tyler Ruby

I see posts on Reddit and Twitter about Coinbase's horrible Customer Support nearly weekly. It's a shame that they are launching a new product when people can't even get their money out of Coinbase.

Pros:

Cool idea!

Cons:

Coinbase's support team has been overwhelmed for over a year. How can they support a new product too when they can't support their old one?

Daniel Li
"Coinbase's support team has been overwhelmed for over a year. How can they support a new product too when they can't support their old one" <--- my sentiments exactly
Brad Tobias
They have a customer service team at Coinbase?
Faisal Hassan
About time. Thank you!
Pascal Andy
Just tried it and it's working very well. To test it, I created a product at 2$ US. I paid in Litecoin, and it cost 5 cents in gas. There is no fee on Coinbase side. Wow!
Behrouz
As someone who had to deal with Coinbase support - which took about two months to get a single reply - I'm excited, but scared.
Anthony Painter
Is Coinbase putting on extra support staff to be able to respond to users in a timely manner? Reddit is full of accounts of extremely slow service times, frozen accounts, lack of communication experiences between company and user. How is the exchange, who is unbelievable busy already, add a new layer/service and scale its support commensurately? Thanks.
Ram Rayavarapu
The next step for banking revolution
Maksim Stepanenko
Maker
@ram_rayavarapu thank you for the kind words! :)
Lyondhür Picciarelli
Should be fun to watch..
Shubhankar Kahali
Any idea when we can see more billing plugins like a WHMCS module?
Maksim Stepanenko
Maker
@xedro we are actively looking at integrating with more services like WHMCS. Soon!
Philip Ingram
Lol, I hope thats a whole ton of bananas for $10!
Philip Ingram

Like other have mentioned, easy entry into crypto but high fees and multiple times not being able to use the platform coupled with almost non-existant support having to wait weeks to get a response that doesn't even address your question. It's nice they want to add new features for us but they need to first be able to support the existing features and user base.

Pros:

Easy, Entry Level

Cons:

Expensive, Understaffed support

Jeremy Race

Coinbase Commerce has a pleasing UI and it's easy to get started.

The first things it recommends after verifying your email are to enable Multi-Factor Authentication (MFA) and to backup your recovery wallet with the recovery words.

Unfortunately, there's no Dogecoin support... This is the Year of the Dog(e), and in this day/age I expect to be able to wag my tale with support of my favourite currency.

Sorry, but Dogecoin is the only cryptocurrency I will accept funds in... at 1D=1D, it's the only stable currency.

Pros:

Support for 4 of the major cryptos, MFA, pleasant UI

Cons:

No dogecoin support

Joseph Ayoub
We've been waiting this for a while now. Too bad simple things like refund arent considered yet very easy. Also, quick "bug", but you mention the amount to pay in ETH/LTC... but in € it doesn't include the fees. Which makes pretty much all orders under paid. that must be fixed quickly. Besides this, waiting for withdrawal to be active to propose it on our shop, and transposing payment in fiat, otherwise not interesting for actual businesses.
Andy Reed
We just deployed this on our website https://www.wolverinecryptotradi.... Working out the kinks but overall easy to use! Love it!