Paul from Continually here. We're a small team and are super excited to be sharing our story with the Product Hunt community today :) Our goal is to help you convert more website visitors to customers, by making it easier and quicker for them to get what they're looking for. Talking to people over live chat is cool, and we know there are some great tools out there to do that. The challenge we see is that not everyone is able to respond in real-time. And as a user, I find it really frustrating when there's no-one there to reply or it takes forever to get an answer. So we're building Continually for a future where automation is something that every sales and marketing team can use. Things that Continually is great at: 🕑 answering questions out of hours or across timezones 📅 helping visitors schedule meetings and book appointments 🤔 discovering what your visitors are really interested in 👀 sharing images, videos, gifs and other content when visitors engage We'd LOVE to hear your feedback especially what you think we could do better.

I am an existing customer, my bots were down twice, once for almost 10 days and now again are down for 4 days, this is very bad for any business. The customer support is too slow in responding, would not recommend any serious business to use their product. Raised a complaint 12 hours back, no response whats so ever :(

Hey Paul, looking at your product it wasn't clear to me what the pricing and business model is. Can you please share?

Congrats on the launch guys! Continually looks like it could solve a real problem for my team so I'm looking forward to trying it out. I have a question... Is it possible to jump in and live chat to a lead with Continually?

We've had Continually on our site for a few weeks now. It was super quick to set up. Links to my Google calendar and we've had some great discussions with potential parades for Pilcro as a result.

Pros:

very quick set up, customizable conversations, links to google calendar.

Cons:

If you have the budget for a team to monitor a chat widget then might not be for you

Congrats on the launch folks! Looks like you've done a great job on demystifying complex conversation trees through an intuitive UI - I'd love to hear more about that process :) Looking forward to having a deeper play with it, best of luck Continually team! 🙏🏻

Congrats everyone! Looks like a really interesting and simple approach. Best of luck!

I have used Continually for a couple of months now and it has really helped me to generate more sales. I love the feeling of checking my emails in the morning and have a meeting booked in my diary from a website visitor the night before. Having a software interact with website visitors on any time zone has helped me to save money on software and increase sales. Still finding out the best flows to build, but so much possibility in what the software can do to enhance my site.

Pros:

Helps to convert website visitors when you are not online, get more meetings booked in, makes site more interactive

Cons:

zapier integration

I was using Drift for live chat, Calendly for booking meetings and Typeform surveys to ask my leads qualifying questions. Continually helps me do all three in one tool.

Here’s how it works on my site → https://www.prospr.biz/?continually_open=yes

Continually doesn’t do live chat, but for me — this as a feature, not a bug. I personally didn't have the capacity to respond to people in a timely manner. By the time I would reply, they’d be gone.

Pros:

Super easy set up. Calendar integration. The automation frees me up to do other things.

Cons:

None so far!

Helps me to automate the booking of demos for prospects visiting my SaaS product's marketing website. Being able to check availability by integrating directly into Google Calendar saves a lot of back and forth over email with my prospects.

Pros:

Visual Conversation Designer, quick setup, Google Calendar integration

Cons:

No Zapier integration

We would highly recommend this product to other companies interested in gathering great conversations!

Check out Continually on our site: https://fieldmotion.com (click book a demo)

Pros:

Great conversation flow, very quick to set up and great at providing qualified conversations!

Cons:

Sometimes a visitor may not finish the conversation

Congrats on the launch! I liked the really simple and clean interface :) You've done an amazing work in simplyfing the conversion process on B2B sales. Thanks :)

Very cool concept - almost like a chatbot for email leads! I really like the drag and drop automation. The UI is giving me Yahoo Pipes flashbacks (which was a product ahead of its time).

Congrats on the launch, always an awesome feeling, enjoy it! One question: Have you talked with end users (the visitors on your customers websites) and how they feel about the robot interaction? I am super interested in what those people feel/think!

Fascinating product. It strikes me that even the planning of these dialogues would create lots of residual benefit for an organization - understanding objections and friction with potential leads right through to training around customer mindset when they make contact. I'm thinking also an iterative approach could help orgs to learn more about their customers - are analytics or reporting part of the app?

I have been using Continually very recently but I immediately saw improvements in my communication on my website. It was extremely easy to set up and the support was also great. Great Job!

Looks quite interesting! Will definitely give it a try :)

Congrats to the whole team on the launch! As a conversation designer, I have probably used every chatbot tool out there so was super excited to check it out. It definitely stands out by presenting very clear use cases for the tool, which I think is great but at the same time the space is fiercely competitive and just getting crowded everyday and keeping that in mind, I have the following queries and suggestions: 1) At 100 Euros per month (monthly plan), it's not something consultant and freelancers can afford and is significantly more expensive than something similar like Landbot. So the question is, how is it different and significantly better than Landbot? 2) What is the advantage of choosing Continually over a Chatbot tool like Chatfuel/Dexter/Flow.xo/etc that allow one to create complex bots and integrate other services using webhooks? 3) Do you plan to add support for webhooks and/or integrations with services like Integromat and Zapier? If so, will that be available on the Starter plan? 4) Love the inbuilt templates. Is it too early to ask if you plan to add a template marketplace where folks like us can offer industry-specific templates and customers can purchase them for a one-time/monthly fee? 5) While I see this as a serious competition to Drift Bot which has quickly become super expensive, do you plan to add other features like Drift does or are you razor focused on providing what you already do? I would love to offer more feedback gradually! Looking forward to your response!

Painless setup. Good UX and attention to detail.

Pros:

Quick set up, helps conversions, automates Q&A

Cons:

None yet

Have not tried it but can see the benefit. It is becoming an expectation that all web apps offer live chat and for small teams that do not have the budget to have 24/7 people coverage, this offers a way to achieve something similar. Good luck going forward and congrats.