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CrewFire
p/crewfireTurn your customers into brand ambassadors
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Alan VanToai

CrewFire - Acquired by BrandChamp

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CrewFire is a brand ambassador platform that helps e-commerce brands drive more referrals, word-of-mouth, user-generated content, and engagement, by turning their customers into their army of brand ambassadors on social media (and beyond).

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Alan VanToai
Maker
Howdy, Product Hunt! Over the past 12 months, @fredericgingras and I have been busy building and growing CrewFire - the brand ambassador platform that helps e-commerce brands drive more referrals, word-of-mouth, user-generated content, and engagement, by turning their customers into their army of brand ambassadors on social media (and beyond). We’re 100% bootstrapped, and over the past few months we’ve had the pleasure of watching both our brand customers and brand ambassadors embrace and find success with CrewFire. 👉🏽 Tally Weijl Generated $34,120 in Referral Sales, 591 Pieces of UGC, and 4,070 Instagram Engagements in 1 Month with CrewFire 👉🏽 Vitae Apparel Generates $20k in Affiliate Sales, Over 3k Pieces of UGC, and 4k Engagements Per Month with CrewFire 👉🏽 SM Global Shop Generates $6.4k in Affiliate Sales, 144 Pieces of UGC, and 29 Engagements Per Month with CrewFire In seeing that response from the market and the results we’re driving for customers, we felt like the time was right to share CrewFire with the community here at ProductHunt. Thanks for checking us out, and we’ll see you on the inside! **PRICING EDIT** Based on feedback from the community, I've added pricing at www.CrewFire.com/pricing, and appending here for good measure: Starter = 500 Ambassadors = $1k/mo OR $10k/yr Growth = 1500 Ambassadors = $2k/mo OR $20k/yr Business = 5000 Ambassadors = $4k/mo OR $40k/yr No Contracts. No Commitments. Monthly plans are subject to a $1k setup fee (waived for annual prepayments)
Alan VanToai
Maker
@c_k_masab_gadit Hey C.K. - thanks for the feedback and the well wishes. I'll add pricing to the pricing page shortly :)
Ken Moo
What steps are you taking to prevent affiliate/ referral fraud?
Alan VanToai
Maker
@kenmoo Hey Ken - great question! Every affiliate/referral transaction is made visible to brand admins, and each payout has to be manually approved by a brand admin before being paid out to the affiliate. In addition, by default we account for a 30-day return window (brands can adjust this number) to account for returns on any products purchased via affiliate/referral codes.
Ivanna Wendel
Very cool idea! I like it!
Alan VanToai
Maker
@ivanna_wendel Hey Ivanna - thanks for the kind words!! Appreciate you :)
Robin
Congrats on launch, looks awesome!
Cezary Dobrowolski
Hate the fact that pricing isn't there.
Alan VanToai
Maker
@wekh Hey Cezary - thanks for the feedback. Based on your feedback, I'll be adding pricing to CrewFire.com/pricing and in my top comment.
Jeff Hiller
Very interesting. Congratulations on the launch!
Alan VanToai
Maker
@jeff_hiller Appreciate it Jeff :)
Stan Chernitckii
I love the logo, vibrant branding, and simplicity of CrewFire. The money invested seems high but the ROI is high either. Why don`t you have the Trial period to test the platform? We will use a less costly Plan. As an early-stage startup, we don` have too much budget.
Alan VanToai
Maker
@stanui Hi Stan - thanks for reaching out! For now, because of the amount of onboarding and training we offer each customer, we're focused on more established brands who we can be more confident in generating positive ROI. In the future, when both our product and processes are more mature, we can have more flexibility to work with earlier and earlier stage brands. Hope that explanation helps! Let me know!
Aljosha Novakovic
Looks awesome! I definitely understand the value proposition, but a bit confused on how it works with the ambassadors. Are the brands expected to bring on some of their own ambassadors (the first part of the video opens up by saying turn your existing customers into ambassadors), or they get all of their ambassadors from the already existing community on CrewFire? Also- are ambassadors categorized by their expertise and follower types? I've started a new project at www.dogworld.io and eventually would be interested in getting in touch with ambassadors who are dog lovers and have similar followers. Overall looks awesome!
Alan VanToai
Maker
@aljosha_novakovic Hey Alijosha - thanks for the comment and kind words! Great question. For now, we're focused on helping established brands turn their existing customers into advocates and ambassadors. We don't currently provide matchmaking or a marketplace to connect brands with new ambassadors (though we plan on implementing this in the future!) Dogworld looks awesome! Before long, we'd like to open up the marketplace and matchmaking service. I'll let you know when we do! Keep hustlin!
Aljosha Novakovic
@vantoai Makes sense! Yeah I think that having a sort of open marketplace of ambassadors who have different "domains" or "skills" would be awesome!
Jack Davis
Very cool. Where can we learn about the pricing?
Alan VanToai
Maker
@jack_davis7 Hey Jack! Thanks for the kind words. Based on feedback from the feedback from the community here, I'll be adding pricing to the website and my top comment now. For context: Starter = 500 Ambassadors = $1k/mo OR $10k/yr Growth = 1500 Ambassadors = $2k/mo OR $20k/yr Business = 5000 Ambassadors = $4k/mo OR $40k/yr No Contracts. No Commitments. Monthly plans are subject to a $1k setup fee (waived for annual prepayments)
Nate Ginsburg
Dope product!
Alan VanToai
Maker
@nateg Thanks Nate! Appreciate you!!
Joe Vela
Hell yeah, bro! I’d like to start referring some of my ecom clients here
Gregston Coakley
This is great, have you considered working with music artists?
Alan VanToai
Maker
@gregston_coakley Hey Gregston - thanks! Interestingly, the idea for CrewFire originally came from work we were doing with concert promoters and music festivals. In fact, my first product SimpleCrew (www.simplecrew.com) is a reporting tool for street marketing teams, used by many of the largest concert promoters, music festivals, and concert venues in the US. With it's Shopify integration, CrewFire is now geared primarily towards serving e-commerce brands on Shopify (with other e-commerce integrations to follow). We're not opposed to the idea of serving music artists in the future, but for various reasons, ecommerce was a more desirable beachhead marketing for us to start. (Music & artists aren't the best niche to serve from a business perspective). Hope that helps! Thanks for the support :)
Avery Schrader
Hey, have been interested in your story for a couple years now. In your top comment you added 12 months that this has been in the works - I would be super interested in your learnings over the years before the most recent pivot. Any major insights on how companies fail to leverage customers as ambassadors, common pitfalls, things you see others aren't seeing that make you want to double down on Crewfire?
Vivek
Nice concept
Alan VanToai
Maker
@vivekweb2013 Thanks Vivek!
John Torjo
Congrats! A bit pricy for me at this time, but who knows :D
Alan VanToai
Maker
@jtorjo Thanks John! And yeah - maybe down the line!
FLOTE
Do you provide assistance to connect still unknown brands to ambassadors?
Alan VanToai
Maker
@floteyourtablet Hi Flote! Sadly we don't offer matchmaking or marketplace at this time. For now, we focus on helping established brands turn their existing customers into advocates & ambassadors.
Sunil Mohan
Great job, and love the intro video too. Look fwd to seeing you guys grow.. Good luck!
Alan VanToai
Maker
@sunil_mohan1 Thanks Sunil! Appreciate the kind words :)
Sophia Jones
Great idea congratulations
Josh Cobbe
@ idea congratulations!! I've started a new project at https://www.petdogplanet.com/ and eventually would be interested in getting in touch with ambassadors who are dog lovers and have similar followers.