CustomerGlu
p/customerglu
Gamification-led Growth Platform
Aditya
Glu AI โ€” Launch in-app streaks, quizzes and more in 60 secs
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Glu AI converts a text prompt into a beautiful gamification campaign to drive user engagement and retention.
Replies
Akshada Joshi
Creating Glu AI was a thrilling and challenging adventure for us at CustomerGlu! From the early brainstorming sessions to the countless iterations, we poured our hearts into crafting an AI-powered tool that could seamlessly transform simple text prompts into captivating gamification campaigns. But every challenge was met with unwavering determination, and every obstacle became an opportunity to learn and grow. The result? A product we are immensely proud ofโ€”A game-changer that empowers businesses to forge deeper connections with their customers and keep them coming back for more. We can't wait to see how Glu AI elevates your customer engagement and user retention to new heights! ๐ŸŽ‰
Shubham Lohiya
Despite my involvement in the creation of this Product, It's still amazing to see how well it captures the essence of the prompt! ๐Ÿง  It used an 8-bit themed font style, and colours, rewards related to Playstation on receiving the prompt: โ€œPlaystation themed Streak of playing games daily to get PSN credits as rewardโ€ ๐ŸŽฎ Campaigns can easily be tweaked by using the right prompts (or manually via the Editor ๐Ÿ“) ๐Ÿ’ก Some tips for getting more tailored results: ๐Ÿ”ข Add details like the number of steps in a streak, number of questions in a quiz, in the prompt ๐ŸŽ Add details on the rewards to be given out on completion of the campaign, in the prompt ๐ŸŽจ Tweak themes by explicitly stating colours or giving inspirations like "Chocolate", "Starbucks", etc. ๐ŸŽก Spin the wheel can also help in deciding or choosing something- "Pastel themed Spin the Wheel to help choose an ice cream flavour" Do let me know any interesting prompts that you try out. I'll be around to answer any questions in the comments!
Anmol Agarwal
@shubham_lohiya Great Product, I have some questions about integration into our platform and would like to chat more on LinkedIn.
Sumant Subrahmanya
Thank you @adityavsc for hunting us! Hi everyone, I'm Sumant, one of the co-creators of Glu AI ๐Ÿ‘‹ After running hundreds of experiments across B2B and B2C, we learnt that Gamification is a great lever for retention but growth teams either have no bandwidth to try it or those who try it donโ€™t try it enough to see it work for them. Today we are launching Glu AI to help you get started with your first Gamification experiment in seconds instead of days or weeks You can now generate streaks, Quizzes, and more with just a single prompt with Campaign context and it generates the Theme, Content, and rewards in seconds. Customize the content/design with our easy-to-use editor and you are all set to launch ๐Ÿš€ With Glu AI, all you need is to input a single prompt with campaign context. From there, the system autonomously generates the theme, content, and rewards, all from that single cue. You can then easily tweak the content and design using our intuitive editor, and voilร , you are ready to launch your gamified campaign! We're proud to share that the early response to Glu AI has been promising. Companies have been able to run 2X more experiments and attain success at a much faster rate. But we don't plan to stop here - we're excited to hear your feedback on Glu AI and look forward to seeing how it empowers your team to drive better retention. So, give Glu AI a spin and let me know what you think. My team and I are here to answer all questions you might have. Happy hunting! ๐Ÿš€
Prateek Gupta
Thank you @adityavsc for hunting us today! Hi everyone, I'm Prateek, one of the co-creators of Glu AI ๐Ÿ‘‹ When we started solving customer churn in 2016, we didn't even know about terms like CAC, LTV, and were complete outsiders to marketing as an industry. I was fresh out of college. Over the years, while working with over 100+ consumer internet brands and having an amazing set of backers like Paradigm Shift Capital, Pentathlon, SmartStart, Better Capital, Techstars, and a strong roster of angels. In our quest to truly simplify the daily workflows of a Product Manager - we kept on launching new offerings, starting with Churn Prediction, then realized that predictions alone aren't enough - and marketers need marketing action recommendations, hence we built MARS. We soon realized that all the marketing actions, esp for mobile apps are sent as Push Notifications - which can be annoying and spammy , the same case applies to Whatsapp/SMS. No one likes intrusive comms. ๐Ÿคทโ€โ™€๏ธ We started researching popular apps like Duolingo, Snapchat, Robinhood, and Google Pay to name a few - these brands have addictive user experience - and a common thread is using game mechanics to keep their users hooked aka Gamification. If Gamification is so powerful, why isn't everyone doing - 2 key problems: 1๏ธโƒฃ Brands don't know where to begin - should they use a Streak vs a Quest 2๏ธโƒฃ Experimentation is messy - each update to an existing program requires a team of engineers, designers, PMs + a lot of time for 1 iteration. Soon, we launched CustomerGlu in 2020 - a Gamification-led Growth platform, where PMs can create and manage Gamification experiments from pre-designed templates, and launch them on their own, without app updates or any code changes. Even with a DIY and easy platform - it'd still take 2-3 days to create 1 campaign, as it'd require copywriters for content and designers for theme/assets. Today, we're launching Glu AI - which takes care of generating a production-grade template with just a text prompt, all of this without copywriters and designers; returning the control back to PMs. This wouldn't have been possible without a well-seasoned team - big thanks to all the makers. We can't wait to see what you create today with Glu AI. Go to the site and give it a try - doesn't require a login/credit card. Do share what you create with Glu AI in the comments below ๐Ÿ‘‡ Do you think Push Notifications are spammy?
Gauri Bhisale
@adityavsc @prateek_gupta8 Wow just had a blast creating a Spin wheel and Streak! The prompts made all the difference, and the results were simply amazing. Loved how intuitive and quick the whole process was. Super cool and interesting!
Sumant Subrahmanya
@gauri_bhisale Glad you were able to explore different gamification constructs :) Pro tip: You can get more relevant adding more context around the Theme colors, rewards and number of steps in the case of a streak
Prashant Mahajan
I wish I had this when I was building growth Products
Prateek Gupta
@prashant_mahajan Thanks alot. You have it now :)
Shankar Indrakanti
We were spending atleast half day to create campaigns in the past. Getting it under a minute is amazing and nothing short of a miracle ! Gamification made super easy by Customer Glu with this launch.
Hardik Sojitra
This is sooooo awesome! Reminded me of Dominos Pizza app. Where I get 1 free for 6 orders. Can imagine how many smaller businesses will be able to leverage this w/o heavy tech intervention. Too good. :)
Partha Sarathi
This is one of the most innovative use cases of generative AI that I've seen. Using gamification for retention is a tried and tested playbook. CustomerGlu enables you to launch a gamification campaign in minutes.
Jacky Pan
I'm impressed by how Glu AI converts text prompts into gamification campaigns. This is an innovative way to keep users engaged and interested in a product or service. Congrats!
Prateek Gupta
@jackypan1989 Thanks! What did you create with Glu AI today?
SACHIN RAMJE
This is a cool concept, @prateek_gupta8 ! My mind can't stop thinking about the use case of this product. I'd love to chat with you. Amazing product, Team Customer Glu
Prateek Gupta
@sachin_ramje Thank you - would love to brainstorm on campaign ideas with you :)
Sam Harris
An epic set of features. Love how the team keeps coming up with new solutions to help with customer retention and satisfaction
Ishita Gupta
@samharristweets - Thanks a lot Sam. Really means a lot. Just wondering - did you get a chance to try in some prompts?
Vinayak Jhunjhunwala
This looks interesting, what would be the right times for PMs to start adding gamification to the platform? How much time does it take to integrate customer glu?
Prateek Gupta
@vinayak_jhunjhunwala1 Gamification shouldn't be an afterthought - the user experience from the ground up must be designed keeping the goals, actions, and incentives aligned. Eg. If Uber wants to get more rides completed in a day, they must incentivize driver-partners for the number of rides. You can start using CustomerGlu without any integration, and then integrate with one of our SDKs for advanced features - which is completely self-guided and takes 7 to 14 days on average.
prakya vasudevan
๐Ÿ’Ž Pixel perfection
After about 6 quizzes, 4 spin the wheels and a couple of streaks, I'm fully glued in. It's amazing how quickly these are generated and how the theme is always a very close match to the prompt. A few of my prompts and campaigns: 1. A 90's pop culture themed quiz - https://glu-ai.customerglu.com/r... 2. Bar recommendations in Bangalore - https://glu-ai.customerglu.com/r... 3. A Marine Engineering themed quiz - https://glu-ai.customerglu.com/r... Also, just curious - I can see a huge use case for B2C and D2C companies but what are some standout examples for B2B companies using this? I see some killer use cases for onboarding customisations as well. Can't wait to see how this grows! Good luck! <3
Sumant Subrahmanya
Thanks so much, Prakya! The campaigns look great :) Gamification can work for B2B and D2C as well. In fact, we use our own tool to onboard Customers via an Onboarding challenge and drive users to experiment with a campaign streak. We've also seen Dropbox/Notion run good onboarding checklists and referral programs.
Apurv Mishra
Really slick product! congrats team!
Vamsi Krishna AV
Hey there, Glu Crew! ๐Ÿš€ Took Glu AI for a spin and I'm blown away! It's like you guys took a magic wand and turned a simple text prompt into a full-blown party for user engagement. ๐ŸŽ‰ I mean, launching in-app streaks, quizzes, and more in less than 60 seconds? That's faster than I can make my morning coffee! โ˜•๏ธ (Love how this will allow growth teams to experiment rapidly) And the best part? No more annoying push notifications. It's like you folks have declared a war on spammy notifications and I'm all in for it! ๐Ÿ›ก๏ธ I created a streak to drink 3 Litres of water a day and shared it with my friends. While we're at it, why not gamify some elements of our life right? ๐Ÿ˜ I can't wait to see all the amazing campaigns that will be born out of Glu AI. Congratulations, folks! ๐ŸŽธ Quick question: What's the most interesting use case you've seen Glu AI being used for in addition to onboarding and engagement ?
Jayaraj Vish
awesome now TTS - time to ship is super fast
Ishita Gupta
@jayaraj_vish - Definitely Jayaraj! Thanks a lot for your support.
Jameson Rader
Great product! I am super excited to use this in my app. We already have y'all integrated, but this new feature will be awesome for end user engagement.
Sumant Subrahmanya
@jameson_rader Yes! Look forward to running the streak of Quizzes around Crypto ๐Ÿ”ฅ Thanks for your support ๐Ÿ™Œ
Rohit Srivastav
Superb Gen AI use case on top of a tool that works! Kudos team.
Ishita Gupta
@rohitsrivastv - Thanks Rohit! Glad to hear you enjoyed using it. Means a lot to us.
Lama Fatima
I'm a nutritionist and I used this tool to create a quiz for my patients. I was able to do it in under 40 seconds without any help. Trust me this is amazing.
Prateek Gupta
@lama_fatima Thank you! Amazing to see new use cases outside the regular product management realm.
Arbaaz
Congratulations to the team!
Ishita Gupta
@arbaazio - Thanks a lot Arbaaz for your support!