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Cynthia AI — Understand your qualitative data at scale
Cynthia AI is an AI-powered analytics platform that analyzes customer feedback from multiple sources, providing product teams with actionable insights to improve user satisfaction & retention.
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I used to dump all my customer feedback into coda and have it generate insights but it took some time to do that, I look forward to trying Cynthia.
Congrats on the launch Akarsh!
@danielwchen Thanks for the support! I totally understand how time-consuming it can be to manually process feedback in Coda. With Cynthia, we aim to streamline that by quickly centralizing feedback from all sources and providing actionable insights through AI.
I'm excited for you to try it out and see how it can simplify your workflow!
Looks great! 🎉 Cynthia AI seems like a game-changer for product teams who are drowning in data and need quick, actionable insights. The seamless integrations and "Ask Cynthia" feature sound particularly helpful for cutting through the noise and getting straight to what matters.
A couple of suggestions that could take Cynthia to the next level (maybe the are already in your roadmap :) ):
- Customizable Dashboards: Allow users to create and save custom dashboards tailored to their specific needs or recurring questions.
- Collaboration Features: Adding the ability for team members to collaborate directly within Cynthia, maybe through shared reports or comments on insights, could foster better team alignment.
- Predictive Analytics: It would be awesome to see Cynthia evolve into providing predictive trends or suggestions based on historical data, which could help teams stay ahead of the curve.
Keep up the great work—excited to see where Cynthia goes from here! 🚀
Congrats on the launch, @akarsh_ghale! Cynthia AI sounds like a game-changer for product teams looking to harness customer feedback more effectively. The seamless integration and smart reporting features are exactly what we've needed to cut through the noise. It's impressive to see a tool that not only provides insights but empowers teams to make informed decisions. Excited to see how Cynthia evolves and can't wait to give it a go! Here’s to making data your superpower! 🚀 #PH #AI #ProductHunt
🌟 Cynthia AI is pushing the boundaries of product research! Its ability to analyze customer feedback at scale and provide actionable insights is a game-changer for businesses looking to stay competitive. 🚀 The "Ask Cynthia" feature, allowing for instant answers to research questions, is especially impressive. Looking forward to seeing it evolve into a more autonomous product intelligence agent in the coming years. 💡
Excited to see Cynthia AI on PH! The seamless integrations and personalized insights sound like a game changer for product teams. Great job, @akarsh_ghale! Looking forward to testing it out.
Wow, @akarsh_ghale, Cynthia AI sounds like a game-changer for product teams! The seamless integrations and smart reports will definitely save us time analyzing customer feedback. Love the idea of "Ask Cynthia" too—who doesn't want a quick answer instead of drowning in data? Excited to see how this evolves into an autonomous agent! 🚀 Count me in as an early adopter! Let’s see those insights turn into superpowers!
Congrats on the launch, @akarsh_ghale! Cynthia AI sounds like a game-changer for product teams. The seamless integrations and ability to provide actionable insights from customer feedback is exactly what we need to enhance user satisfaction. Can't wait to see how she evolves into that autonomous agent you mentioned. Upvoting this for sure! Excited to see what other updates you have in store. Keep the innovation coming!
This sounds really promising, @akarsh_ghale! I'm curious about the kinds of data sources Cynthia can integrate with. Are there specific platforms you’re targeting, or is it more open-ended? Also, how does Cynthia ensure the accuracy of the insights provided? Excited to see how this can help product teams gain more traction and improve KPIs! 🚀
@alvinliu That's an amazing question Alvin!
We offer numerous sources like Play Store, App Store, Zendesk & many many more on the way. In case you've a highly specialized data source you can upload a CSV file with your feedback data as well.
As for the accuracy, we've done months of research to ensure little to no hallucination, thanks to the approach we developed called Hierarchical Depth Search Retrieval that allows you to dig deeper on topics and avoid anything that isn't in the data.
Also we make use of agentic strategies to plan and retrieve some of the most relevant data points so you can be confident in making your decisions with some of the most comprehensive and relevant insights generated by Cynthia.
We're very confident Cynthia will amp up product velocity and enable teams to ensure maximum user satisfaction and retention!
This sounds promising, @akarsh_ghale! I'm curious about how Cynthia AI handles data privacy, especially with multiple sources feeding in feedback. Are there any specific compliance measures you’ve implemented for user data protection? Also, what’s the pricing model for early adopters? Looking forward to testing out Cynthia and seeing how it enhances user satisfaction!
The idea of asking Cynthia AI a question and getting instant, human-like responses sounds like chatting with a super-smart friend.
First of all congratulations.Can you detail the various categories of feedback that Cynthia AI analyzes, including user reviews, support tickets, social media interactions, and app usage logs? How does Cynthia AI distinguish between positive and negative feedback to identify opportunities for improvement?
@david_woun Thanks for your question.
Cynthia AI can analyze your user reviews, support tickets, your social media interaction although not app usage logs unless it is in natural language.
We have fine-tuned some of the most powerful models on specialized dataset to have the highest level accuracy and even to teach model to focus while ignoring irrelevant pieces of data. You can be rest assured that the insights developed will be relevant and actionable!
Congrats on the launch, @akarsh_ghale! 🎉 Cynthia AI sounds like a game changer for product teams. Excited to see how it transforms the way we handle feedback and insights. Upvote for sure!
Thank you so much, @patriciaharris! 🙏
Your enthusiasm means the world to us.
We're truly excited about revolutionizing how product teams work with data. Our goal is to make insights accessible and actionable for everyone, not just data experts.
We'd love to hear your thoughts once you've had a chance to explore Cynthia. What aspects of product analytics do you find most challenging? We're always looking for ways to make Cynthia even more helpful.
Thanks again for the upvote and support. Let's stay in touch as we continue this journey! 🚀
I’m really impressed by how this app turns complex feedback into clear, actionable insights. It’s like having a super-smart assistant that does all the heavy lifting for you.
The deep search tech sounds especially for those tricky data points that are hard to uncover. Cynthia AI really seems like a smart companion for product research. The focus on actionable insights over just plain data is refreshing.
Cynthia AI sounds like a game-changer for product teams! The seamless integrations and smart reports will definitely boost our data efficiency. Excited to see how it evolves! Great job, @akarsh_ghale!
The ask Cynthia feature is such a cool idea—love the thought of getting instant , tailored responses to my questions!
Cynthia AI