p/dots-4
Automation and insights for your Slack + Discord communities
Michael Seibel
Dots — Automation and insights for your Slack + Discord communities
Featured
86
Dots helps community leaders scale Slack or Discord communities while keeping it personal! Automate manual tasks (e.g. tracking messages w/o replies, onboarding, mass DMs) and gain member insights (e.g. champions) to save hours/week as your community scales.
Replies
Sanket Chauhan
Hi everyone! @pranavbadami and I are excited to launch Dots! Dots helps community leaders scale their Slack or Discord communities through automation and insights! We were working on a different business last year, and the struggle to get that going led us to join a couple of online Slack communities for founders. We found tremendous support from members and leaders of these online communities. We spoke to several community leaders, which exposed us to how difficult it is to run communities and more importantly, scale a community while keeping it personal. Both of us moderate communities, so we resonated with the following challenges that take away from a community leader's core role: - Manual tasks are overwhelming: Ensuring that all member questions are answered and reaching out personally is incredibly time-consuming with 1000s of members. - Member organization and insights are tough: It's hard to understand who your most helpful members are and keep a tab on the ROI of your efforts! Dots supercharges your community platforms like Slack or Discord so you can continue meeting your members where they want to meet. Communities are using us to: - ⚙️Automate workflow: Send personalized DMs to member cohorts, create custom onboarding success paths, send weekly summaries, save threads to Notion/Airtable, etc. - ⚡Prioritize tasks: View pending messages in one place, and assign messages to team members. - 📈Understand member insights and ROI: Access a source of truth that segments your power members and at-risk members, and engage them accordingly. Understand when to post based on activity, and whether a tactic is working or not. There is also a member-facing directory! - 👩🏽‍⚖️Moderate content: Easily allow your members to report messages to admins with one click. No more mental tally or screenshots. Can I try it? Yes, we have onboarded 50+ communities already, and are powering both larger professional communities as well as customer communities. If you are interested in setting up a free trial, please reach out to us through the landing page, or email me at sanket@dots.community. Let us know your thoughts/feedback below!
Preet Arjun Singh
Kudos Sanket + Pranav, for helping solve such a critical aspect of community management at scale! Really excited not just for the current feature set but all the upcoming features you have in pipeline!
Pranav Badami
@designsingh thanks so much Preet! Can’t wait to keep working with the DesignX community!
janet yen
This is awesome and needed by so many communities! Congrats on the launch!
Sanket Chauhan
@planetjy Thank you!
Stephen
Dots has been super critical and helpful to growing Exponent's community of thousands to advance their careers. The team is up to something really smart here!
Pranav Badami
@stervyc the Exponent community has been sooo amazing to work with! Thank you for all the feedback, especially on moderation features 🙌🏽
Edgar
Congrats on the launch and solving such an important space of community management!
Sheila Vashee
Congrats on the launch -- love this!
Girdharee Saran
Congrats for the launch and the great product
Sanket Chauhan
@giri Thank you!
Grace Cheung
Great product that has really been helping us manage our community! The team behind it is also always quick to respond and to help us out with any bugs or questions. Looking forward to see how Dots continues to grow!
Pranav Badami
@grace_cheung1 Thanks so much for the kind words Grace!!! Your feedback has been invaluable so far and I’m so excited to keep building together!
FoolishJeremiah
smart!
Shri Sukhani
Congrats Sanket and Pranav! Dots looks awesome! 😍
Ant Wilson
Amazing team and even better product. Community is a core and highly essential part of any project in 2021 and Dots have just made it 1000x easier to manage. Keep it up guys!
Pranav Badami
@antwilson 🙌🏽 Couldn’t have said it better myself. I’ve been loving what y’all are doing with the Supabase Discord server as well 👌🏽
Апрелева
Wow, it looks cool!
Joe Ahearn
Such a great idea! I've tried organizing communities for Withfriends in both Slack and Discord, but with such a small team it definitely was too difficult to get off the ground without something like this. Looking forward to trying it out!
Pranav Badami
@joe_ahearn_withfriends hey Joe! Awesome, will reach out to you and curious to hear about your initial experience setting up a community!
Sanket Chauhan
@joe_ahearn_withfriends Yes, just emailed you to grab some time. Excited to get your feedback!
Ruben Wolff
Looks like a product that's gonna make managers' remote lives easier. Thanks for working on this!
Aakash N S
We use Dots to manage the Slack community for several batches of our data science bootcamp. It’s been really useful for mass communication and monitoring user activity!
Sanket Chauhan
@aakash_n_s Thanks for the feedback! Pleasure having you as one of our customers!
Jessica spivack
Such a great product - super helpful in managing my community.
Sanket Chauhan
@jessica_spivack1 Thank you for all the feedback to help us improve!
Mike Rizzo
This product has been an incredible asset to my community - I'm doing things that other community leaders and users of the community are asking about (digest emails etc). People are asking me "How are you doing this?!" :) :) :)
Pranav Badami
@mike_rizzo1 great to hear this Mike, you’ve been a power user for sure 💪🏽
Derek Andersen
Very cool product!
Pranav Badami
@derek_andersen1 thank you for the support, we love the CMX Hub community :)
Ion-Alexandru Secara
Congrats on the launch Dots team! Great communities help build great product so it's great to see a startup trying to automate this.
Purusottam Mupunu
Congrats on the Launch! This can make community leaders life easy.