Dovetail
p/dovetail
The AI-first customer insights hub
Kai Forsyth
Video highlights by Dovetail — Experience a new way to tell stories with your UX research
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Introducing video highlights, a powerful new way to share stories about your research and develop a repository of searchable audio and video clips. Go from a recording to tagged, searchable video clips with accurate transcription and robust tagging features.
Replies
Marc Reisen
We've been using Dovetail for over two years now at Matterapp.com. We've been really impressed with the recording capability and transcription produced by Dovetail when it comes to taking notes and organizing our research. Great job team!
Patrick Thompson
Congrats on the launch @kaiforsyth! It's been great to watch the product evolve.
Kai Forsyth
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Maker
@patrickt010 Thanks for the support! 🙇‍♂️✨
Kai Forsyth
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Maker
G'day folks! 🐨 Today we're thrilled to announce a huge evolution in Dovetail with video highlights and transcription. We think this new feature is going to change the way people share stories about their customers and users, and help teams make better decisions with the power of research. Dovetail is already used by thousands of product people to discover patterns across qualitative data like customer interviews, usability tests, survey responses, and more. Now with video highlights and transcription built into Dovetail, you can turn any recorded customer interaction into tagged and searchable video clips in a few minutes. All you need to do is: 📄Upload and transcribe Upload a video or audio file and transcribe it in one click. Edit and tidy the transcript, name and change speakers, split monologues, and more, in real time with other people. ✍️Create highlights Select text and tag your transcript to build a highlight reel across all of your interviews and usability tests. See the trimmed and edited moments for each tag, within seconds.  🔍Search within video Search for and play back the exact moments your users mention certain key words or phrases to find evidence to support your roadmap or research insights. It's like ⌘+F for video. 🏗 Free, during beta Video highlights and transcription is free to use while this feature is in beta. After beta, all paid plans will come with some transcription minutes. Sign up for a free trial account, we'd love to hear your feedback and thoughts.
Enzo Avigo (📊 june.so)
This is pretty rad. Also your approach on this was mind-blowing, something like: 1. Kai has a problem that really suc%& 2. Kai joins a company that can fix that 3. Kai builds it wth his team 4. Kai's life is better now
Kai Forsyth
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Maker
@enzo_avigo would have killed to have had this feature while at Intercom!
Tom Medema
Looks incredible, will try it out :) Also, some annotated feedback on the above the fold area of your landing page incase its helpful to you guys! - https://app.usebubbles.com/21dee...
Kai Forsyth
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Maker
@tom4 Thanks for the feedback!
Ida Åsle
I am IN LOVE with this product!
amogh
Always blown away by this team! Looks slick, keen to try this out and make my customer chats less of a typing frenzy :)
Kai Forsyth
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Maker
@amoghito can't wait to hear your feedback!