DragApp
p/dragapp
All-in-one workspace in Gmail.
Nick Timms
Drag Team — The simplest way to share emails as a team.
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Drag Team is the best way to Share your Inbox in Gmail, in Trello-like boards. Share company emails like sales@ and your own email like john@ right from inside Gmail.

Drag allows teams to create shared boards right from inside their inbox, eliminating the extra steps of navigating to multiple apps to organize their day.

Replies
Miriam Dorsett
Excited to check this out! 🙌🏽
Duda Bardavid
@mdorsett great! Let me know if you need anything we are always available for our users :)
TDMx

I was used to create a lot of directories before to use Drag, and now I'm able to have a clear process and all my workflow into Gmail without pain ^^ Awesome Product!!!

Pros:

Very easy to use and really great to handle messages on the flow

Cons:

Since Drag 2.0 all the lack I expected are fixed now :) So make a try! It really worth it!

Duda Bardavid
@webtikinfo glad to hear that! :) Thank you so much for the review
Nick Timms
Hey everyone, Nick here from DragApp.com. Help Desk tools work for big companies, but small companies look for simpler alternatives. Drag for Teams is a Shared Inbox allowing teams to manage shared accounts such as support@ or sales@, right inside Gmail, in Trello-like boards. We think that email is broken. We also think that using third-party Help Desk tools like Freshdesk, Zendesk or Groove is not needed if you’re a small company. (Rocket) Drag turns Gmail into an organized, shared inbox instantly. We're officially launching Drag Team on Product Hunt today! (Rocket) We have 30,000 users and some super-cool companies such as Uber, AirBnB, Spotify and Netflix to make their inbox awesome. Now it's time to share Drag Team with everyone :) I'd love your feedback on Drag Team. We've made it a more powerful experience where you can: »Share emails like support@ and sales@ with your team Manage a shared email account like support@ and sales@ from inside Gmail. Delegate emails, add and keep track of tasks with your team. »Turn your inbox into personal boards Turn your inbox into multiple lists (we call them boards), in seconds. Create customized lists and organize your inbox by drag ‘n’ drop. »Turn your inbox into shared boards Work with your team to reach inbox zero inside a shared inbox. With Drag you can set up your team to see and reply to inbound emails and get things closed, faster. We have a really active community also and here's our 12-month Product Roadmap: trello.com/b/41FGtlod/drag-public-roadmap We're here all day to answer questions so please let us know! Thanks Nick
Lee Sherman
@nptimms the Drag team has done a great job of making a Kanban style tool that feels native to Gmail while adding useful functionality for individual users and small teams alike
Duda Bardavid
@lsherman thanks there is still loads of cool things to come, bear with us :)
Don The Idea Guy

I’ve been using Drag from the start and their new Drag Team opens up even more possibilities for more efficient project and team productivity.

Pros:

Nick and his team are awesome!

Constant improvements and upgrades to features

Makes Gmail work harder for me

Cons:

None really — though sometimes it’s hard to keep up with all the features and finding time to play with them.

Duda Bardavid
Hey @dontheideaguy thank you so much for the review, we really love what we are doing so very excited to offer more and more features and productivity for you and your team :)
Roland Trimmel

Afaik, a lot of people use their inbox as some sort of task manager. So, being able to use Drag which sits directly in your inbox makes prioritization of these tasks much easier. It's very useful, because you can lay out stuff into different columns .. which is the preferred method for many task managers.

Pros:

Simple and easy, with no need to leave your inbox

Cons:

Haven't found any yet

Duda Bardavid
Thanks, @roland_trimmel! Happy to make you more productive :) If you need anything just give us a shout!
Aaron Payne
I feel that some of the best designed products are simple. Products can easily get over bloated and over focused on a specific set of tasks and or ways to doing things. Drag is a simple tool that does not make you format your process to the way it works. You format it to work the way you want it to. Because of this it can work great for many different people in many different situations/roles etc. I've been using Drag for quite a while and love it! Saves so much time being able to organize my emails and notes and turn them into project tasks. I've found that it is has been helpful equally for larger projects as well as day to day task requests that come in. Saves me loads of time! I have used the Teams portion a bit and love it so far. For me the teams version is a perfect application for managing the day to day tasks with others. Instead of having to delegate requests that come in, others in the team can just jump in and work on requests. Negatives: I've seen some bugs and UX issues come and go (fairly minor) but it's a fairly new and growing product so I have been ok with this, assuming that it will only get better, which it keeps doing on a fairly frequent basis. Thanks Drag!
Duda Bardavid
@aaron_payne thank you so much for such a personal and detailed review! Users like you motivate us to keep building the best product we can :) Bear with us as we make Drag better and better for you!
Carlo Ferrara
Pros: Simple to use for all users to quickly adapt to it. Very affordable Cons: Would love to see a shared inbox without kan ban boards not all users like this. This is a game changer for any business using Gmail trying to manage emails.
Duda Bardavid
Hey @carlo_ferrara valid feedback, we have heard from other users as well and we are preparing something sweet for you, bear with us! Thanks
Seth Lugibihl

There is amazing things going on with this product. I have only been using it as an individual user, but I can only imagine how useful this would be in team settings as well!

Pros:

Incredible useful for me to manage all my emails in accordance to priority! Very trello like, and extremely easy to jump into from day one

Cons:

There were some sync issues, but I am pretty sure they have been resolved

Duda Bardavid
Hey @seth_lugibihl, thanks for the review! We are working really hard to refine the tool and you are right that we have amazing things to come :)
Denis Dinkevich
Really excited to see Drag's release for team usage. Looking forward to try it out as well as spread the word with my co-workers so they can also simplify their email experience :)
Duda Bardavid
Hey @diskevich thanks for the support we will love to help you and your team be more productive at work :)
Miguel H Gonzalez

Having a visual display of what's coming at me is helpful.

Pros:

Kanban style is visually appealing and easy to adapt

Cons:

A helpful tool but not a panacea for overscheduled people

Duda Bardavid
Hey @miggon thanks for the review, glad to hear you like Drag! Challenge accepted to become a panacea for overscheduled people as well LOL :)
José Victor Matos

I have seen Drag growing as a software, it works so well for me! It does good both personally and professionally.

Pros:

Drag provides an incredible service, and it is so simple to use, straight from your Gmail account.

Cons:

If you're not a Gmail user, this software might not be the best option for you.

Duda Bardavid
Thanks Jose :)
Todd Luker

Great product

Pros:

Very clean user friendly interface.

Cons:

Mobile is Still in development

Duda Bardavid
Thanks @todd_luker, mobile is coming soon!
Mrykin Pavel
It's a miracle. But at the moment I can not use this product, why? 1. It does not support Cyrillic (although some of the letters are displayed correctly) 2. I have the mail divided into "Primary", "Promotions", "Updates", and when you connect Drag, then the letters from all the tabs drop in To Do. Is Drag have any filters for this? I like the idea of this product and I look forward to using this product.
Nick Timms
@mrykin_pavel haha, a miracle is an awesome description! I believe @dudabardavid1 is speaking with you on how / when this will be in place for you :)
Duda Bardavid
Hey @mrykin_pavel yeah I remember your case with Cyrillic, bear with us as this will be supported soon :) About your second point, this is easy: Drag is synchronized with your Primary inbox, which means that if you enable the Gmail tabs (Social, Promotions, etc), those emails will go to separate tabs in Gmail and thus won't load into Drag. If you are receiving them in Drag there is definitely something wrong and I can check on it, is this your case? Looking forward to having you in the team as well :) thanks
Mrykin Pavel
@dudabardavid1 yes, is my case :( Can the emails be separate at the moment they come? If they are already in the mailbox and are broken up into groups, then they merge into To Do?
Duda Bardavid
@mrykin_pavel yes they definitely can be separate. Please email me at duda@dragapp.com and let's schedule a screen sharing session to check on it!
Angela M Bollinger

Their customer service is amazing. I am just so impressed with the company and the vision they have as well as the attitude. The product is awesome - yes there were bumps in the road but any great product usually has some. What makes it great is that the company worked their butts off to correct them quickly. This makes my "email life" so much easier because I have several businesses that I am responsible for and having the capability to break down the emails in to columns of my choosing is a huge time saver and "mind saver"!

Pros:

Love that I can create my own boards and keep all my emails organized!

Cons:

Nothing that they haven't corrected.

Duda Bardavid
Hey @angela_m_bollinger so happy you are enjoying Drag! Happy users is what makes us keep going :D Thanks
Angela Bollinger
@dudabardavid1 You are one of the reasons I gave this review. I love that you wanted to be the one to solve my issue and didn't stop thinking of what it could be. You are my favorite!
Allen Krasna
when it was just "Trello in Inbox" I played with it but was not sold. Now if I can share files in my inbox - it really has more value to me
Nick Timms
@akrasna thanks for considering us again :) It's really a transformed tool now in terms of collaboration with team. However, I fully acknowledge that we have a very long way to go! Appreciate the time to review again. The big value for us is the 'chat' on emails also. Have you tried?
Gabriela Paes

It is great for organizing your e-mails, which I always struggle with, but the main difference for me is in the teams feature where you can actually share your inbox. This helps a lot with the flux of useless fowarded e-mails.

Pros:

User friendly, great feature for teams

Cons:

It was a little bit slow when loading, but they have launched a new version that seems really promising

Duda Bardavid
Thanks, Gabriela! ;)
Art Golombek
This has been a great experience working within the "new" email inbox as the team at Drag has grown the capabilities of the extension. The great feature that I see about Drag Team is that it allows you to define your own team as you grow. Boards are the new task lists. Email disruption is good.
Heather M. Parrish
Indespensible. As busy Executive Assistant to CEO and market research analyst for Business Development, keeping the torrent of emails sorted and priorized is imperative. Doing it as quickly and easily as possible is life or at least job saving.
Nick Timms
@heather_m_parrish Heather, Indespensible is a strong word!!!! Thank you so much. Great to hear that it's working with you and CEO :)
Stefano Pisoni
Cool product Nick!
Nick Timms
@stefano_pisoni Haha, thanks Stefano. JotURL looks super-cool too (and great campaign performance on PH). How big is the team?
Duda Bardavid
Thanks, @stefano_pisoni, Really motivating to see happy users like you :) Any feedback let us know!
Pierre Girardot

These people cares about making the best product and listen to their user base. Drag team is already a good product but I'm confident that it's on his way to be excellent.

It's also looking much better with that new design ;)

Pros:

Easy to use, no learning curve, affordable, great support

Cons:

Lack maybe an integrations with your favorite app but that's surely on it's way

Nick Timms
Hey Pieere, thanks so much! Really appreciate the personal comment and time to comment on the Customer Support side of the business! (a part that is generally overlooked on a product-based business!)