Drift
p/drift
Customer communication app for product marketers
Hiten Shah
Drift for Enterprise β€” Automatically turn website traffic into sales meetings
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Replies
Hiten Shah
The team at Drift has taken what they have learned using bots to capture and qualify leads and turned it into an absolute super-power for marketing teams. No more waiting days and weeks after you fill out a form to get a demo. I love where this is going, and think this is the future of marketing and sales automation.
Kelvin Yap
@hnshah Interesting! What's new about this release? I couldn't see anything I hadn't already seen on the site, so maybe I'm missing something?
Craig Daniel
@kelvinyap Hey Kelvin. The ability for the bot to automatically book meetings has been live for over a month. However, we now have the ability to deeply integrate into your sales and marketing stack. Previously, we only sent leads into Salesforce in a relatively simple and standard way. Now, you have the ability to choose if you want leads to go to Marketo, Hubspot, Salesforce, or via our open API. This was crucial because many customer CMO's want to control their lead flow & pipeline. In addition, our Salesforce integration now has custom field mappings where you can get very creative with how Drift and Salesforce integrate. This enables the most sophisticated of enterprises to get Drift and Salesforce synched. Last but not least is Salesforce routing. Drift now has the ability to route to the Account, contact, or lead owner in Salesforce for live conversations or for booking meetings automatically. No other sales messaging platform has Drift's depth and flexibility of integrations into the enterprise marketing and sales stacks and workflows. Hope that helps.
guillaume cabane
Drift is a game changer. When your sales team learns the power of #noforms they will love you. At Segment we've been using Drift for the past 6 months and it sourced our second BIGGEST 2017 deal to date.
David Cancel
With this update to Drift, you can turn any conversation on your website into a qualified sales meeting -- without using forms. We can replace your forms with our AI, and that means your sales reps literally walk into work and have qualified meetings booked. Our customers are calling it "rocket fuel" for their sales funnels -- and Drift now fits with your existing marketing & sales stack (whether you need HubSpot, Marketo, or Salesforce integration). I'd love your feedback πŸ™
Ish Jindal
@dcancel Hey David! Wanted to understand how it is different from Driftbot?
Craig Daniel
Hey @jindalish, thanks for asking! Driftbot is only one feature that is included in Drift for Enterprise. It includes many additional capabilities that enable Drift to be fully integrated into many complex marketing team workflows and sales motions. Enterprise includes Firmographic targeting, the bot automatically booking meetings with no human intervention, and enterprise integrations like Marketo and Salesforce routing.
Ish Jindal
@craigdaniel thanks for answering. Just to confirm, does that mean moving data from driftbot to external applications like Salesforce?
Craig Daniel
@jindalish Yes, you have the ability to map Drift contact fields to Salesforce fields in whatever way you like. It is very flexible and powerful. In addition, Drift has the ability to respect the account, contact, and lead ownership so prospects and customers have conversations & meetings with the right sales rep. Not other sales messaging platform has this depth of integration.
Shina Charles Memud
Guys, kudos with your product. We're using it daily @ YourNotify. I recently tested your BOT and I love love love the automated email subscription but while testing it, I noticed there is no validation? How are you solving this to reduce/remove junk emails?
Craig Daniel
@charlesmudy Nothing specific at the moment on the capture side. On the sending side we remove bounced emails.
Shina Charles Memud
@craigdaniel Hmm, this doesn't sound too good. Maybe double opt-in? Honestly, this is one of the reasons I was reluctant to give it a push
Craig Daniel
@charlesmudy if you could wave a magic wand, how would it work? We have customer focused product dev teams ready to roll. πŸ˜„
Alin Vlad
No more forms + AI = Take my money!
Craig Daniel
@amvlad We'd be happy to. πŸ˜„ Book a meeting with me for a personal demo! https://team.drift.com/craig?sch...
Tom Whatley
You guys are constantly raising the bar when it comes to conversions and conversations. I'm not a user, but everything you do - from your blog content to your messaging - is always along the same "reason why". And that's why, when the right time comes, you'll make a customer out of me. Good job!
Craig Daniel
@thetomwhatley Thanks Tom!
Joel K
Really love this tool, and the team at Drift!
Greg Gomer
When it comes to marketing and sales, the team at Drift is one step ahead.
Mike Volpe
We booked TWO demos with Fortune 100 companies ($500k-$1m ACV deals) in 30 days using Drift Enterprise. πŸ”₯πŸ’°πŸ’°πŸ’°
Travis Wright
Very interesting for a new project @martechtalks that I'm working on. Do you by chance work on Unbounce pages? @eliast @craigdaniel @dcancel?
Craig Daniel
@teedubya we should work on Unbounce. Just drop the HTML snippet in your page and you should be all set.
Scott Magdalein
Drift booked 80 pre-qualified demos for us last month (July). Big part of that is the Playbooks (chatbot) feature. We're a team of 3 with one marketing person. He's now averaging 25 demos a week...all from the Drift chat on our website.
Vikas Jha
The bot got stuck ! I am from India and all the time I was offered was in Middle of night. I messaged, very odd timing, no response !
Craig Daniel
@get2vikasjha Hey sorry about that! We're based in Boston so our sales team calendars match US working hours. That being said, I'm sure we can find a time that overlaps where we can give you a demo. Ping me on email at craig at drift.
Tom Wentworth
Drift has helped me close multiple deals with Fortune 100 companies in the past few months. I've found a Drift bot backed by a human is a *much* better conversion engine than the traditional website form + email β€œnurturing” campaigns.
Kevin Fontenot
Last week we booked 3 demos in 5 minutes. Gotta love Drift. Using chatbots like Drift is a great way to turbocharge your sales funnel.
Tom Blue
This rules. We are big fans of Drift - we are replacing our Intercom service with them today...
Craig Daniel
@tomblue Thanks for your business! πŸ™