p/drippler
Make Your Smartphone Awesome
Nir Eyal
Drippler 3.0 — Smart tech assistant powered by a community of experts & AI
Featured
25
Replies
Ouriel Ohayon
someone should do the same on iOS... oh wait!
Ilan Peer
@ourielohayon where is it for iOS?
Tal Ben-Simon
This is awesome, @talmixed! I really like how you've been evolving the Drippler App.
Matan Talmi
@talbensimon Thanks! Would be great to get your inputs (as one of the first people I know to launch a chatbot...)
Uri Eliabayev
You took two of my favorite things (AI and chatbots) and made a great product. I'm a fan of Drippler from the early days and it's amazing to see how you keep working hard and revealing new and cool products.
Matan Talmi
@urieli17 Thanks! We're fans of Gadgety :-) Ping me if you guys want to cover this launch
Matan Talmi
Thanks @nireyal and hi @everyone! Looking forward to your feedback and questions! Drippler is reimagining consumer Tech-Support, leveraging AI and a community of tech experts to provide a frictionless digital experience. If you’re a geek, you probably know what it’s like to help the people around you with their tech. “My bluetooth doesn’t connect…”, “What podcast app do you recommend?”, “How do I sync my contacts?” and the list goes on. After years of helping everyone around us, we decided to find a scalable solution to support not only our friends and families, but also the rest of the world. We started out by building what we call “predictive tech-support” — a smart recommendation engine to educate people and help them discover everything they need to know about their smart and connected devices. These personalized tips, ranging from new features through usage tips to app recommendations, have helped tens of millions of people through our top rated Android and iPhone apps and site. Over the past few months, we’ve been focused on building out the next generation of Drippler, which adds “on-demand tech-support” to the experience, allowing users to ask tech questions and get assistance with technical issues. To do that, we’re updating Drippler to a conversational UI and introducing Wiz — your personal tech assistant. Wiz is always there at your fingertips to help out and provide recommendations. Wiz is programmed to identify and answer tech questions, and is constantly learning and getting smarter. In cases where Wiz is short on an answer he matches you up to chat with an expert. Our experts or “Tech Wizards” as we call them, are the geeks and early adopters from Drippler’s large community, who are not only passionate about tech but also believe in Drippler’s mission and love leveraging their knowledge to help others out. Cheers!
Yair Kivaiko
Huge HUGE fan of drippler ever since I got my Android phone. Gonna test drive this cool looking update ASAP
Elizabeth
Clippy for your mom's phone. Definitely filling a serious gap out there.
@nireyal @talmixed @ronenyacobi @dotangalron
Oded Lilos
Looks great @talmixed and best of luck from the drupe team!
Germán Castaño
Awesome idea that could help many people with daily tech problems which could easily be solved with an expert's advice.
Noni Israel
Love it!
Jonathan Matus
Love it! Great concept and beautiful UI. Must have for new home buyers.
Charity Amis
So is this concept similar to Operator but with tech support? I love Operator.
Matan Talmi
@charity_amis Thanks. It's similar in the sense that it's a conversational UI and powered by experts. Let us know what you think :-)
Ryan Waite
Wonderful product, I was able to figure out why my gmail app wasn't refreshing automatically because of it. It was because I'm an idiot :)
Matan Talmi
@waiteonryan Thanks! :-)
Rahul
Was curious to check this out, but it's US only . my bad
Matan Talmi
@rhlkmth Cool! Let us know what you think
Gino Ferrand
Hey @talmixed awesome idea. Is this a product you are also trying to sell to businesses? To help lower the time spent of tech support answering simple IT questions? Is that a viable opportunity? From the landing page it seems it's directed toward consumers.
Matan Talmi
@ginoferrand Thanks Gino. No doubt, there are huge benefits for brands in lowering support time as well as in improving support quality and lowering support costs. We are a 100% consumer facing company and product, and our offering to businesses are distribution partnerships. For example: wireless retailers installing Drippler on new smartphones sold - they lower returns and improve customer satisfaction, we get distribution.