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p/engage-3All-in-one Customer Engagement and Automation for SaaS
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Opeyemi Obembe

Engage - All-in-one Customer Engagement and Automation for SaaS

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Engage lets you group customers by their attributes and actions (segmentation), send them personalized messages (email, push notifications, SMS), and create automated messaging sequences (workflows) for onboarding and retention.

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Opeyemi Obembe
Maker
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Hi everyone! Opeyemi from Engage here. Customer engagement for SaaS is complex. It extends beyond marketing campaigns to event-driven message workflows for onboarding and retention, support interaction, campaigns across multiple channels like email, push notifications and SMS, and transactional messages. Our goal at Engage is to build a robust, yet simple tool that makes this a seamless experience for SaaS businesses. Here are some features of Engage: * Integration with 20+ services and Customer Data Platforms (CDPs) including PostHog, Segment, Make, Rudderstack, Pipedream, and more * Customer segmentation based on customer attributes and events * Multichannel campaigns via email, SMS, push notifications, and in-app messaging on web * Message automation for drip campaigns and message workflows * Subscription forms and landing pages * Support tools for Help center creation, Live chat, and Shared Inbox * Transactional messaging and detailed analytics of mail events for ESPs like Amazon SES and Mailgun Please try us out and I will be happy to hear from you. You can directly reach me via ope@engage.so
Albert
congratulations on the launch of engage, opeyemi. tackling customer engagement comprehensively is vital. i am curious, how does engage handle the challenge of data privacy especially when integrating with multiple platforms and services?
Opeyemi Obembe
Maker
Thanks @mashy Data privacy and security is an important conversation for an engagement tool like Engage. Here are some ways we currently handle this: - Data is encrypted (HTTPS/SSL) in transit between services we use internally and third-party services we integrate with. - Even though we are a customer data destination and not a source (we do not transmit customer data to any of the integrations we support. They send data to us), we ensure the CDPs and services we integrate with are well-vetted services. - We provide features to ensure each organization is well protected from unauthorized access and that data is restricted across team-member roles. There is also a log of every team member's activity within each organization. - We obtain explicit user consent for data collection and sharing as detailed in our privacy policy. Businesses we onboard are reviewed to ensure they have a clear data policy that conforms to use on Engage. - We comply with relevant data privacy and engagement regulations. We are in the process of getting some compliance certification.
Aaron Ejeme
Super congratulations on the launch of Engage! As a growth marketing specialist, I've used Engage to manage numerous customer lifecycle campaigns for my clients, and it's quickly become my go-to platform. Here's why: 1. Connecting my customer data took only 15 minutes thanks to their extensive library of 3rd party integrations. 2. Engage's segmentation engine allows me to create highly targeted segments. I recently used these segments to power retargeting campaigns on Meta Ads, resulting in a 10% increase in conversion rates. 3. Engage supports a variety of messaging channels (email, SMS, push notifications & WhatsApp) with reliable delivery, ensuring I can reach my audience wherever they are. 4. The platform's user-friendly design minimizes the learning curve, making it perfect for both seasoned growth marketers and those just starting. 5. The integrated landing page builder allowed me to quickly launch a lead generation campaign, saving me valuable time and resources. Congratulations on building such a fantastic product, Opeyemi! I Highly recommend checking out Engage if you're looking for a user-friendly and powerful customer engagement platform.
Oyelaran Praise
Congrats on your launch
Busayo
Go Engage! Congrats on the launch.
Adefioye Oluwadotun
Hands down one of the easiest CRM tools I've worked with. The most important feature for me is the learning curve that's required for utilizing the tool. Easy to navigate, master, and didn't impede my duties in any way.
Leye Odumuyiwa
Congratulations on the launch of Engage on Product Hunt. I really enjoy using Engage to track status of emails sent out from our systems. The new features are going to make it easier to retain and engage customers. Great product and well done to the team.
Stanley Ojadovwa
Congrats on your PH launch @kehers Engage is a game-changer for businesses looking to level up their customer communication. Gone are the days of generic emails! Engage lets you segment your audience based on specific details and actions, allowing you to craft personalized messages that resonate.
Hana
With features like multichannel campaigns, support tools, and detailed analytics, it is designed to improve customer interaction and retention. Congratulations on the launch, best of luck today. 🚀🚀🚀