Hiten Shah

NomNom - The place where better product decisions happen

byโ€ข

EnjoyHQ (Formerly NomNom) helps product and UX teams learn from customers faster. Search, organise and share all your customer feedback and user research in one place easily.

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Sofia Quintero
NomNom co-founder here. Big thanks to @hnshah for hunting us =) Hello Product Hunters! Hereโ€™s a bit of background, our goal is to help you eliminate the manual and time-consuming work behind managing multiple sources of customer feedback and user research. We donโ€™t believe that a tool can make you more customer-driven or that algorithms can tell you what to build next, what we strongly we believe is that nobody should spend hours fiddling around with spreadsheets and siloed systems just to answers basic questions about their customers. We are building NomNom so you can spend more time doing the things that really matter, for example, talking to customers, understanding the jobs your users are trying to get done, incorporating that learning back into the product and sharing it with the team. From Google docs to customer support systems, in this release, we are focusing on making it super easy to centralise all your data, quantify it and build you own research workflows - this is just the beginning ๐Ÿ˜€ Thanks for the up-votes and let us know what you think ๐Ÿ™Œ๐Ÿป Quick video here https://youtu.be/G348ycO5OYA
Hiten Shah
With NomNom, product and UX teams can manage multiple sources of feedback and analyze the qualitative insights more efficiently. Feedback helps make products better and NomNom helps make the process of identifying patterns in your feedback much easier. Try it out!
Paul Connor
Here's a quick video to explain the benefits of having all your feedback in one place with NomNom:
Nick Smith
Love using @HeyNomNom here at @Geckoboard - it's made collecting, organising and analysing feedback from different sources waaaaaay easier, and helps me to understand how our users describe specific features and benefits in their own words. Super-impressed with how the product has developed over recent months and their responsiveness to questions/ideas given they're such a small team!
Sofia Quintero
Thanks @nickwsmith ๐Ÿ˜Š GO TEAM! @Geckoboard ๐Ÿ’ช๐Ÿป
Kristo Mรคgi
It's the utmost important for any startup and business to talk with your customers and get as much feedback as possible! The more feedback you'll get the better product/service you will make ๐Ÿ’ช Customers want to interact today via sources they feel most comfortable at. May it be Facebook, Twitter commenting in your blog post and so on. Therefore I'm sooooo... glad to see @HeyNomNom is there to help to bring better insights by consolidating different sources. This brings great time winning to you โ€“ which ultimately gives you more time to consume and interact with customers ๐Ÿ™Œ ๐Ÿ’ฏ Awesome work @sofiaqt and @lukaszkorecki!! โœŒ๏ธ
Sofia Quintero
@akacoxy @heynomnom @lukaszkorecki Thanks Kristo! ๐Ÿ˜Š
Chris Bradley
Absolutely love NomNom for product insights, saves me so much time, stops me jumping from tool to tool to tool and makes product decisions and discussions super easy, so happy to see it on here! Keep up the good work NomNom!
Indiana
@briscradley thanks Chris! ๐Ÿ’ช
Kaili Kleemeier
I've been following NomNom for a while now and massively love what they do! Dealing with user feedback can be real hassle trying to connect dots across all platforms and channels. NomNom makes it super easy to collect and process and actually gain real insight. Great work and congrats team!
Sofia Quintero
@kailikleemeier Thanks for your kind words โค๏ธ
Rodolfo Rosini
Congratulations on the launch. Great tool for PMs.
Sofia Quintero
@rodolfor Thanks Rodolfo!! ๐Ÿ™Œ๐Ÿป
Leif Singer
An important product, built by a great team! Go NomNom! ๐Ÿ™Œ
Sofia Quintero
@lsinger thanks Leif! =)
Paul Bleicher
Awesome product right here ๐Ÿ‘. I love how NomNom makes it easy to centralize and structure your customers' feedback from all your channels. In just a couple of clicks, you're ready to get valuable insights and can take product actions ๐Ÿ™Œ
Sofia Quintero
@bl_paul Thanks Paul! Great to see you here =)
Benjamin Southworth
Great to see this launched! Huge fan of the team, the product and the vision.
Paul Connor
@inthecompanyof Thanks for the support Ben ๐ŸŽŠ
Anthony DeLuise
Is 14 days really long enough to trial a product you're asking $6,000/year for?
Sofia Quintero
Hi @adeluise, thanks for your question, most users get value pretty quickly. If you sign up, I would be happy to extend your trial if you need more time ๐Ÿ˜Š
Piotr Kulpiล„ski
Hey guys! Great product! Not sure if you're aware of the issue, but when you have a Product Hunt Chrome extension enabled the website is blank until you close the PH top bar:
Sofia Quintero
@piotrkulpinski oh no, thanks Piotr!
Jedidiah
Thanks @piotrkulpinski ๐Ÿ™Œ๐Ÿฝ, I've just pushed a fix so it should be behaving now.
Indrek Pรตldvee
Interesting product and needed product, an amazing team. Good luck Sofia and Lukasz!
Sofia Quintero
@indrek_poldvee Thanks Indrek ๐Ÿ˜Š
Eduardo Soubihe
Love the design and the idea. Best of luck to you guys.
Sofia Quintero
@ebsalberto Thank you! We really appreciate it Eduardo!
brryant
Top Product
We've been looking for something like this for Webflow for awhile. It's been a big sore spot for us to try and collect user input, and have it linked back to the original feedback channel. Can't wait to try out the product! Do wish there was more explicit startup-friendly pricing however.
Sofia Quintero
Hey @bryantchou thanks for your kind words. We will be super happy to help. We are startup friendly! You can apply here https://researchsq.typeform.com/...
James Gill
Huge fans of Sofia and team for building a great product that is solving a huge problem for basically every startup out there โ€“ figuring out how to take in feedback and act on it in an informed and smart way. Congrats on the launch team! Can't wait to make use of NomNom at @GoSquared
Sofia Quintero
@jamesjgill @gosquared Thanks James! We really appreciate it ๐Ÿ˜Š
Tom Bielecki
Great product! Congrats on the launch
ลukasz Korecki
@tombielecki Thank you Tom!
Jowita Emberton
Beautiful app. I love its interface design and UX. Had to share it with my friends ;)
Karthik Kannan

Overall a great product. Loved using it so far! :)

Pros:

Love the ease with which client facing teams can send feedback directly to the product teams, and have a common platform to view feedback

Cons:

Once feedback goes into NomNom, it would be great to have features to follow and get notifications on those issues.