If you use Slack you can now empower your team to share their customer interactions and insights without leaving Slack. EnjoyHQ helps you store and classify those insights easily.
Hello π Product Hunters!
If you work in an open and collaborative environment, you most likely share customer feedback in Slack, maybe your sales team shares insights from a recent call or your customer support team shares customer quotes regarding specific customer problems.
Keeping track of all those insights in Slack is hard. This is why we built a brand new integration that helps you capture, store and classify that feedback easily.
Here's what it does:
-Slack users can share any existing message from Slack and forward it to EnjoyHQ using message actions.
- In EnjoyHQ, you can configure which tags and properties can be attached to feedback and imported from Slack.
- You can configure whether attaching an email address to feedback is required or not.
-When feedback is imported from Slack, a new document is created in EnjoyHQ, which you can edit and classify.
-You can now forward Slack messages with images and file attachments.
A big thanks to all of our customers for their help in shaping this new integration!
If you haven't tried EnjoyHQ yet you can start a free trial here https://app.getenjoyhq.com/users...
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