The best solution is often the obvious one: Our B2B Helpdesk makes us your first line of offense for making Amazon’s Alexa a powerful member of your team. Reach out to us night or day and experience the joy of having someone in your corner that has “been there, done that” and lives to help others. Officially, expect a response within two hours Monday through Friday, 8:00am to 6:00pm but often we are standing by and willing to jump up with the answer or a query to better understand the challenge.