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fixa — open-source testing and observability for voice agents
fixa helps you run simulated tests, analyze production calls, and fix bugs in your voice agents. oh, and we're fully open source.
get started for free - no demos, no commitments, only pay for what you use.
get started for free - no demos, no commitments, only pay for what you use.
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Replies
@mohamed_gaber4 we support all the languages that deepgram supports! check our docs here (esp the language parameter): https://docs.fixa.dev/api-refere...
Wow, what's been the choice to allow it to be open-source, apologies if that's not a smart question but I'm intrigued :)
I guess we'll be able to achieve a bunch more now that you guys have made this available though!!
@cranqnow not a dumb question at all!
we decided to go open source for 3 reasons:
1. build developer trust - for a dev tool, we believe that transparency is key, and being open source allows us to do just that. this also helps with distribution, with people recommending us to their friends, if they trust us and love the product. developers, being highly technical, can also self host if they prefer (especially important for enterprises who need on prem deployments).
2. handling sensitive data - we're processing thousands of user call recordings a day. allowing you to inspect how exactly a call is processed gives you peace of mind that we aren't doing anything sus with your calls.
3. testing / observability should be accessible to all - we believe that testing and observing your calls is a crucial part of the development process, and anybody developing a voice agent should be able to use these tools regardless of budget.
@jony1266 Ahhhh ok this makes a lot more sense to me! Thank you very much for making it clear!!
Of course there’s a lot to be said for getting kudos for contributing to the community & not necessarily asking for anything in return etc.
Naturally the sensitive data part is very clear too! Wishing you the best of luck with the rest of the launch!!
I appreciate you taking the time to help me understand more!
It looks like a very promising tool, we will definitely going to try that in our app!
@sentry_co fixa is primarily focused on voice agents for now, not chat bots, but yes there could be a way to test resolution ability by running a bunch of test cases with the bot and analyzing chats in production where a resolution was not reached.
in your case, I would recommend that you ask to talk to a real human 😭
@jony1266 The emails Kept replying with Real first names. So I didn 't want to offend anyone by indirectly calling them a robot 😅. I got out of the infinite loop by replying with a proper turing test question. I think their mainframe blew up after that and I never heared back. I guess when it comes online again it will continue 😅
Hey @jony1266 , brilliant product and well timed. I have a question though, how do I test it with my existing voice agents? I would love to test my voice agent as a blackbox where fixa interacts as if its an outside entity not a first class citizen of my infra.
@shivendra_soni2 that's exactly what we do! you can give us a phone number to call and then our test agents will interact with your voice agent as a black box. all you need to give us is a prompt for how our test agent is supposed to behave.
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