folk
p/folk-2
Next generation CRM
Simo Lemhandez
AI Follow-ups by folk — Get suggested the best leads to follow-up
Featured
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folk’s CRM does the busy work for you, so you can focus on growing your service business. Like the sales assistant your team never had.
Replies
Simo Lemhandez
Hey folks, Simo here, the founder and CEO of folk. We spent the last years rethinking every detail of the ideal CRM and rebuilding every single feature. Turns out, 3k companies were hungry for a new kind of CRM too. It’s even won us multiple awards, like nominated Product of the Year, here on Product Hunt. We’ve been working hard on making folk a major improvement from the traditional CRM. It’s simple, customizable, and integrates into your sales world. And I’m very proud of the user feedback we’ve gotten so far. But all of this still feel like a major evolution, not yet a revolution. Even with a better experience, the paradigm still rest on the same principles: someone required to spend most of their time in front of their screen. Updating a contact. Finding who to reach out to. Sending an email. We want folk to do the busy work for you, so you can focus on growing your service business. We want folk to be like the sales assistant your team never had. We want to give you your time back, so you can spend it building real relationships with your clients. We’re fortunate to have all the underlying infrastructure. Your contacts, companies, the metadata associated, enriched, connected to your emails, calendars, social media and more. Our plan is to absorb this complexity for you and suggest the next, best action. Today is a first step toward that vision, with the launch of AI Follow-ups. We identify the best leads you should follow-up with based on your past conversations, using AI. We also suggest the reply, in your tone. Sign up and give it try!
Jean-Yves Poilleux
We're so excited to release this!!! Hope you will all like it !
Ferruccio Balestreri
@simolemhandez Congrats on the launch the AI follow-ups are super useful to make sure you don't drop the ball in conversations
Simo Lemhandez
Simo Lemhandez
@frcbls thank you so much for your support
Christian Reber
Uuuh, great update Simo! Love it
Simo Lemhandez
@christianreber thank you so much Christian ❤️‍🔥
Cyril Codron
Congratulations on the launch! Identifying and writing follow-ups can be so time-consuming, yet it's crucial for optimizing the ROI of conversations. It's amazing that this process is now automated—great work!
Simo Lemhandez
@cyrilcodron thanks so much for the kind words ❤️‍🔥
Piotr Brzezinski
Love this - congrats Simo & team
Max Gayler
Love this idea guys! Even with the most complete CRM in the world, when you've got a lot of data to sift through it takes up valuable time. This is an elite new feature which separates you from the rest. Really excited to try this out.
Elisa Llera
Thanks so much for the support @max_gayler! You said it best: it's key to have that data organized, but sifting through it is still time consuming if it's done manually. That's where folk can help. 💪
Simo Lemhandez
@max_gayler thank you so much for the support, much appreciated!
Raphael Allstadt
The best in the game
Simo Lemhandez
@raphael_allstadt thank you so much ❤️‍🔥
Julie Abecassis
@raphael_allstadt Thank you for the support 😍
Etienne Dargnies
Great job Folk Team ! I'm impressed by the progress and speed from one version version to the next. You rock !
Dineshan
Launching soon!
It's impressive to see how you've rethought every detail and created something truly user-focused. The ability for folk to automate follow-ups and suggest personalized replies feels like a game-changer for service businesses. Congrats on the launch
Elisa Llera
Thanks for the kind words @dineshan_sithamparanathan! That was the goal. So much of a service business' sales process is high touch, we wanted to help make sure that hard work didn't go to waste by accidentally missing a follow up on someone you've invested time into.
Simo Lemhandez
@dineshan_sithamparanathan thank you so much!
Waris Hussain
This is something I didn't knew I needed. I always loose track of following up with leads and prospects. Hope now I'll stay on track!
Artyom  Zhuravlev
Hey guys, your launch traction is fantastic!
Jorrel S
Follow ups are literally the key to every thing, whether it's marketing, sales, fundraising, connecting. Great product fellas.
Simo Lemhandez
thank you so much! indeed a great deal is often always a follow-up away
Elisa Llera
Yessir @jorrel_s !
Quentin Nickmans
I need to try this out now !
Simo Lemhandez
@quentin_nickmans1 yes!!! ❤️‍🔥
Christopher O'Neill
Amazing team! I have been cheering for someone to take down Salesforce, I really hope Folk is the one to do it!
Simo Lemhandez
@cconeill it's our little secret dirty plan
Elisa Llera
😂 neither confirming nor denying said plan. @cconeill okay, simo might. hahaha.
Simo Lemhandez
@ben_dbn thanks a lot 🥰
Ian Grant
Excited to check this out. Something i've been wanting for a while.
Simo Lemhandez
@ian_grant thanks!!
Elisa Llera
Keep us posted on how you find it, @ian_grant! Always open to feedback.
Cedric Charpenet
When and who to follow-up with is such an important part of a sales process… nice to stop deals from slipping through the cracks with this!
Simo Lemhandez
@ccharp absolutely aligned, I do think there is too much guesswork here, our time should be spent elsewhere
Julie Abecassis
@ccharp Absolutely! Looking forward to hearing your feedback on this new feature!
Halimat Ali
@ccharp I think timely and strategic follow-ups can make all the difference in moving deals forward. Having the right tools or systems in place to track and manage follow-ups is a game changer for closing more effectively."
Tirth Shah
Amazing feature, @simolemhandez & team. Follow-ups is easy now.
Simo Lemhandez
@heytirth thanks a lot for the support
Sanket Bhasin
Great product, thanks for building it! Julie from customer success has made the setup and transition from my old CRM seamless. She is an absolute legend.
Simo Lemhandez
@sanketq thank you so much for the kind words. I can confirm she's a legend
Elisa Llera
Ah, awesome! Julie's a winner. We'll make sure to pass it on @sanketq. ;)
Anna Ludwinowski
I'm new to using folk but I'm loving it!! Honestly, I've been searching and trying so many CRMs trying to find one that comes close to what I need - well, I've found that in folk!! I appreciate how simple it is to use and how easily I can find any info I need. Super keen to hear more about the AI Follow-ups - sounds like a game-changer already!!
Julien Freche
Thank you so much @anna_ludwinowski. We're looking forward to your feedback!
Simo Lemhandez
@anna_ludwinowski thank you so much. Anything we can help with, please let us know
Elisa Llera
Ah so glad to hear it, @anna_ludwinowski!
Anna Ludwinowski
@julien_freche1 Will this feature be available on all plans??
Sheldon Bishop
Making the sales process simple - love the time saved!
Simo Lemhandez
@sheldon_bishop thank you so much, we're very much committed to continue