Hey folks,
Simo here, the founder and CEO of folk.
We spent the last years rethinking every detail of the ideal CRM and rebuilding every single feature. Turns out, 3k companies were hungry for a new kind of CRM too. It’s even won us multiple awards, like nominated Product of the Year, here on Product Hunt. We’ve been working hard on making folk a major improvement from the traditional CRM. It’s simple, customizable, and integrates into your sales world. And I’m very proud of the user feedback we’ve gotten so far.
But all of this still feel like a major evolution, not yet a revolution. Even with a better experience, the paradigm still rest on the same principles: someone required to spend most of their time in front of their screen. Updating a contact. Finding who to reach out to. Sending an email.
We want folk to do the busy work for you, so you can focus on growing your service business. We want folk to be like the sales assistant your team never had. We want to give you your time back, so you can spend it building real relationships with your clients.
We’re fortunate to have all the underlying infrastructure. Your contacts, companies, the metadata associated, enriched, connected to your emails, calendars, social media and more. Our plan is to absorb this complexity for you and suggest the next, best action.
Today is a first step toward that vision, with the launch of AI Follow-ups. We identify the best leads you should follow-up with based on your past conversations, using AI. We also suggest the reply, in your tone.
Sign up and give it try!
Congratulations on the launch! Identifying and writing follow-ups can be so time-consuming, yet it's crucial for optimizing the ROI of conversations. It's amazing that this process is now automated—great work!
Love this idea guys! Even with the most complete CRM in the world, when you've got a lot of data to sift through it takes up valuable time. This is an elite new feature which separates you from the rest. Really excited to try this out.
Thanks so much for the support @max_gayler! You said it best: it's key to have that data organized, but sifting through it is still time consuming if it's done manually. That's where folk can help. 💪
It's impressive to see how you've rethought every detail and created something truly user-focused. The ability for folk to automate follow-ups and suggest personalized replies feels like a game-changer for service businesses. Congrats on the launch
Thanks for the kind words @dineshan_sithamparanathan! That was the goal. So much of a service business' sales process is high touch, we wanted to help make sure that hard work didn't go to waste by accidentally missing a follow up on someone you've invested time into.
@ccharp I think timely and strategic follow-ups can make all the difference in moving deals forward. Having the right tools or systems in place to track and manage follow-ups is a game changer for closing more effectively."
Great product, thanks for building it! Julie from customer success has made the setup and transition from my old CRM seamless. She is an absolute legend.
I'm new to using folk but I'm loving it!! Honestly, I've been searching and trying so many CRMs trying to find one that comes close to what I need - well, I've found that in folk!! I appreciate how simple it is to use and how easily I can find any info I need. Super keen to hear more about the AI Follow-ups - sounds like a game-changer already!!
folk