I've been using Freedcamp for 2+ years. It's great! Absolutely love the Kanban view of tasks, and the ability to set up project phases. You'd be surprised how few project management apps have this ability — so simple yet so effective.
@j_klosinski - I am sorry. I found one request we actually missed and are responding to it right now. Please email me directly igor@freedcamp.com the second one. I hope in a few month we will push a few missing features in Issue Tracker in Freedcamp, making it robust Help Desk system, switch to it to handle all support requests to make sure we are on top of it.
@j_klosinski As a free service with over a million users, our support line gets quite busy. However it is very rare that we miss an email. If no response in 3 days you can send it again and it's guaranteed to be replied to.
@agrublev thanks for reply.
1. I'm on business plan trial. I'm testing if it's worth to pay for additional options like better support so I don't think it's 100% true to present your tool as a „free service”.
2. I was responding directly to your welcome mail where you encourage people to contact you in case of any problems/questions.
Despite this problems I think freedcamp is a very good tool and I'm impressed how flexible and powerful options you have.
My point is that: if you ask for questions, respond to them. Otherwise it would be very hard to convert from „free” service to ”paying customers”.
I've recived yesterday e-mail form Igor Kryltsov and now everything is clear. Thanks for help.
Crossing fingers for your succes and thanks for helping me in my daily work.
When I first started managing a small creative team, we tried about a dozen flavors of PM software. They were either too light (Hive, Waffle), too complex (Teamwork, JIRA, Smartsheet), or too expensive (Asana). Freedcamp was a silver bullet: free (or low-cost if you want some add-ons), a rich feature set, and light enough to not be a project in itself.
My one complaint was the design: it felt a bit clumsy. This redesign hasn't pushed to Asana-levels of brillaince, but it's a big step forward.
@agrizzlyadams Thanks for the post.
And amen! We've all wanted a redesign for a while. While starting this new version it turned out pretty challenging to find the perfect solution for our flexible system. In the end we're proud with this new interface.
Some cool news, while we spent weeks finalizing bugs because of the major rewrite, we started building V3.1. It has some exciting features, ajax view task in the list page, quickly add kanban cards, and more. We can't wait to release it after the new design has been thoroughly tested by our user base.
@agrizzlyadams@agrublev That ajax view task in list page and quick add kanban cards is #1 on my list for improvements on freedcamp! That's the only thing keeping me half on Trello at the moment, incredibly quick to view + add tasks. Thanks for the update!
Freedcamp has been my secret sauce for getting shit done and raising awareness across the business on projects, initiatives, and deadlines. The user interface, the notifications, the ability to respond via email and inject comments into the projects, just freaking brilliant.
Keep kicking ass and taking names. Love your product!
We're excited to be on PH. Please if you have questions, suggestions, or just want to say hi... don't be shy. We love our users and are always here to talk with you about anything.