Freshworks Inc
p/freshworks-inc
Delight your customers, from wherever you are
Jack Smith
Free Web Forms by Freshsales CRM — Customizable forms you can embed on your website
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Free Web Forms from Freshsales CRM helps teams easily create, customize, and embed Web Forms on their websites to start collecting lead information instantly.

Replies
Laxman Papineni
Is there a way not to accept Gmail/ymails?
Nivas Ravichandran
@laxmanpapineni Hey Laxman. Great question. We do not have that functionality at the moment. Passing this to the team as feedback. Will see if we can add a validation condition when we do an update.
Laxman Papineni
Ohh much needed. Can we automate emails to those who submit the forms? using your recent launch of smart campaigns?
Nivas Ravichandran
@laxmanpapineni Yes Laxman. With Workflow rules, you can send a confirmation email or put them through a particular sales campaign. The best part would be that they get delivered to the primary tab of the inbox. 😻
Laxman Papineni
@nivasravi Are they sent from my Google apps? How do you make sure it lands in the primary?
Nivas Ravichandran
@laxmanpapineni Yes. You can connect your inbox and can be sent from Google Apps.
Santosh Panda
Nice to see this, such forms are hugely useful to integrate with the various call to action phases during onboarding/inside workflows.
Nivas Ravichandran
@santoshpanda True. Thanks, Santosh. Glad you like it. Do give it a spin when free and let us know your feedback.
Daniel Kempe
Will the embed work anywhere on the net? Webflow page for example?
Nivas Ravichandran
@danielkempe Hey Daniel. This should work on any type of page. Not sure what you mean by a Webflow page.
Radhika Raste
Interesting. Does this work on Wordpress?
Nivas Ravichandran
@crazyradical Yes. It will work on Wordpress as well. You just need to create the form and embed the code in the text format of the page.
Srivatsan Venkatesan
Thanks for hunting us, Jack! Hi, I'm Sri, Product Head, Freshsales. I'm really excited to present Web Forms by Freshsales to the Product Hunt community. I'm an inbound marketing fan. And this got me thinking that with the advent of inbound marketing, websites are no longer limited to being mere informational portals, they’re a gateway to building long-lasting relationships. And a web form is one of the best ways to get input from website visitors. From contact forms to subscription forms, each one is an opportunity for visitors to reach out and hand you their information. Website sign-ups are the best source of hot leads. Imagine that your website is like a hallway. You wouldn't want to keep such leads waiting in the hallway, you would want them to walk up to you through the door. How would you that? That’s where Web Forms come in. Web Forms allows you to create, and customize forms according to your business and brand requirements and then embed them within your website or emails to capture high-intent leads. Details filled into these forms are automatically captured in your Freshsales CRM, all without a single line of code! It is literally as easy as that. Sign up for a 30-day free trial of Freshsales, and take Web Forms for a spin. We'd love to know what you think. If you have any questions for us, ask away!
Abadesi
@storcube Thanks for the info. How does your offer compare to Typeform or even Google Forms?
Janani Dwarakanath
Hey @abadesi, that's a great question. While Typeform and Google forms are great to use, you still need to integrate them with your current CRM (or use a Zap). With Freshsales, it's all native. The moment the details are entered on the web form, you can see them within your CRM. You can also immediately assign the leads to the right contact/sales rep, set up intelligent sales campaign and qualify leads in minutes. Why pay for 5 tools, when you can have one tool to do all of that:)
Saravana Kumar
Can we send a confirmation email when they submit the form?
Janani Dwarakanath
@saravanamv Ofcourse! You can use workflows within the product to automatically send confirmation email to the lead/prospect. The lead from the webform will be available instantly for you in your Freshsales CRM.
Nivas Ravichandran
@saravanamv @janani_dwarakanath And the best part is, it will land in the primary tab in the inbox (if you connect your inbox).
Mohita Nagpal
This is interesting. Are smart forms also included in the free plan?
Nivas Ravichandran
@mohitanagpal Hey Mohita. Smart Forms are part of our paid Estate plan. But you could go ahead and convert all your forms into Web Forms with Freshsales
Raj Anand
Hey Sri. Does it take care of duplicate submissions?
Nivas Ravichandran
Hey Raj. We have an option within the form to update existing records by overwriting values. You could check the option to prevent creating duplicate records.
Divya Ganesan
This is cool! Is there a limit on the number of form entries we could capture?
Tejas Kinger
@dee_gee__ Thanks for the question! While there is a limit on the number of forms you can create depending on the plan you're using, there are no limits on the number of entries per form. Hope this helps.
Yam Regev
Yo good (and hyper-smart) people of Freshsales). So, this is absolutely great. Can I update the entries later or add additional fields?
Nivas Ravichandran
@yam_regev Hey Yam. Yes. All the form entries would be stored in Freshsales and you will be able to edit or add additional fields later.
Tune Support
I am super excited to use it for my company