p/froged-behavioral-marketing
#1 Software company that helps Startups to grow.
Tristan Pollock
FROGED Knowledge Base โ€” Self-service support with articles to help your customers
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Things have changed, your business needs to keep your customer engaged, offer proactive support, and take the control, now more than ever. That's why we have created one of the best Knowledge Base in the market, and you have a FREE plan ๐Ÿ†
Replies
Tristan Pollock
Help your customers help themselves, better!
Rodrigo Chiong
We ended moving to the paid Growth as it allows us to send customized email campaigns to our customers based on their in-app behaviour. This is incredibly useful for customer success and increasing conversion. You don't even need coding skills since you can set up custom click events with a easy to use interface. User created a new folder in your app? Track a click to the "Save folder" button in your app, then send an email to all users who haven't created folders showing why and how to do it. The free plan also has user behaviour tracking and in-app messages (with limited data retention, but still!). Base integration took about 5 minutes, full integration with our custom webapp took a couple of hours at most. You should really give it a try.
Jesรบs Vivas
@letsan Thanks a lot Rodrigo, we are working hard to offer the best features to our customers and grow together :)
Emily GCL
@letsan Thank you for your review and happy to see you aboard! Always looking forward to providing the best features and keep on improving them!!
Andrei Zinkevich
Great affordable alternative to Intercom
Emily GCL
@azinkevich thank you! and getting better and better
Juanma Varo
Here another Froged fun! Not only to engage with customers, but also to increase conversion! I think is one of the core tools a business needs.
Jesรบs Vivas
@juanma_varo thanks Juama! Happy to see you around here, we are developing great stuff and I'm sure that you, as a Growth Hacker, will take advantage of it ๐Ÿš€๐Ÿš€
Roberto Robles
I'm using the Frogged KB for my SaaS app, and I can say it works amazingly. It is clean, simple to use and it has a lot of features. Love it!
Jesรบs Vivas
Wow, what a week preparing everything for today!! This is Jesรบs, Head of Marketing @ FROGED ๐Ÿš€ We'll be happy to receive your feedback and thoughts! We are working hard to build something huge but also that help your growth in an affordable way ๐Ÿ˜„ ๐—ช๐—ฒ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ถ๐—บ๐—ฝ๐—น๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐—ฒ๐—ฑ ๐—ฐ๐—ผ๐—ผ๐—น ๐˜€๐˜๐˜‚๐—ณ๐—ณ, ๐˜„๐—ต๐—ถ๐—ฐ๐—ต ๐—ผ๐—ป๐—ฒ ๐—ถ๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ณ๐—ฎ๐˜ƒ๐—ผ๐—ฟ๐—ถ๐˜๐—ฒ?
Emily GCL
Hi Product Hunt Lovers ๐Ÿ‘‹ 2020, Wow what a year, huh? ๐Ÿ™„ Today we are launching a new feature at FROGED to support customers, and I may tell you itโ€™s one of the best KNOWLEDGE BASES in the market But, WHY have we developed this? First of all, let me tell you about us... We had developed a good Customer Success and Support platform >> YES โœ… We had beta-testers using our platform >> YES โœ… We were starting to get traction and customers >> YES โœ… Even some customers have defined us as an Intercom alternative ๐Ÿ˜ . So... It was time for our first battle, our first Product Hunt launch, the result? Let's just say it wasn't what we expected ๐Ÿ˜…... It arrived the time to go on and launch again, this time on Appsumo (March this year)... Wait... Did you say March this year? ๐Ÿ˜ท Yes, and in spite of the Pandemic, our campaign was a success and we began to have our first hundreds of customers. But... Along the way we've realized that things have changed, the World has changed ๐ŸŒŽ Thousands of companies and startups have suffered losses for not taking care of their users and we have realized that now, more than ever, you need to support, generate engagement and retain your clients That is why we have developed one of the best KNOWLEDGE BASES in the market, in which we have included all the necessary features our current and future customers may need... And today we are facing a new challenge, a new launch in Product Hunt ๐Ÿ˜บ Thanks to @pollock for hunting us today, to the whole team for working so hard on this idea and to Product Hunt for being a channel of visibility and an Opportunity for us. Oh..., I was almost forgetting: We are giving a 60% discount FOR LIFE, because we are sure that if you have customers, you need our tool ๐Ÿš€. If you have any questions, please let me know! Your feedback is very welcome :) GET 60% off: https://bit.ly/3hs6TGA FROGED Knowledge Base: https://support.froged.com
Shlomo Z
Excellent Tool for Live Chat!
Alex Vaughtton
Froged is a wonderful way to be more engaged with your audience. I've implemented it in my web via the free plan, and the process was extremely easy thanks to the documentation and the tutorials. It is one of the best tools of customer engagement that I know of and the possibilities that it offers are amazing. ยกGreat job!
Emily GCL
@vaughtton Thank you! Nice to hear that you are liking it!!
Timi Molnar
I didnโ€™t know you at all, but Froged definitely looks amazing, not just the KB. Congrats guys, Iโ€™ll give it a try!
Suryadi Laij
one of the best purchase in 2020 thank you froged!!!
Emily GCL
@suryadi_laij1 happy to see you're so satisfied!!
Angel
@suryadi_laij1 Thanks Suryadi, we hope you will enjoy Froged :)
Alberto Cruz
I really like how you guys are launching features!
Btorrs Bรฉjr
awasome interface! congrats
Michele Zaccaria
!Froged has a clear design, these guys really surprised me. Yes... I became a Froged Fan!
Jesusvivas11
Nice product, congrats team!