No. If they are genuinely go to be or are early users, they LOVE to give feedback. If you are not getting feedback you either have the wrong customer or are not solving the right problem.
@dhruv_bhatia Not really. You need to ask the right questions to get right feedback. A common mistake is that customers will keep on asking for features as your product as it is still quite small and new. You might go back and build them. By that time you get back, you might find another set of feedback asking for more features and it’s an endless cycle. In short, you need feedback and customers will love to share and talk about it. But you have to pick and choose the right ones to lead a commercially viable path to success.
Hello, as a startup founder, what methods do you usually use or plan to use to get feedback from users? What challenges did you face in getting user feedback, if any?
Lyrist