Evgeniy Yakubovskiy

Do you think chatbots are needed in B2B?

Is this tool effective in B2B industry? The idea of automating the communication through chatbots for this segment has matured. What is your opinion, hunters?

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Demi Jones
I think it definitely helps with engagement. Especially for those really interested in the product. What are you thoughts?
Evgeniy Yakubovskiy
@lysten_inc I believe that not only with engagement, but also with automation of all processes. Our developer said - before every business had to have a website, now I say that every business should have its own chatbot!
Owen Fay
We didn't have one for a while but kept a contact us page. Since adding a chatbot about 5 months ago we've received a lot more questions and inquiries. It has helped us work with some users and led them to becoming customers. I would say its worth having.
Evgeniy Yakubovskiy
@owen_fay Cool experience, thanks for sharing! Chatbots increase user engagement and result in more customers!
Olivier Tolédano
It is definitely a good complement to the traditional forms to convert your visitors. I also like chatbots in B2B because you can use a different tone with your prospects