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Kyle Frost
Do you think that AI-generated comments make communities like Product Hunt a better place?
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We've seen a lot of growth in AI comment generators lately – auto-creating comments and replies based on available info. Do you think apps like these are positive or detrimental to community-focused platforms like Product Hunt? Fwiw, we're aware that many folks are already choosing to use these kinds of services on Product Hunt. We're actively working on ways to address it, but I'm curious how our community feels about this type of engagement. Please vote (and explain your thoughts)!
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Chris Messina
Top Hunter
The formality and wordiness of generated comments makes them less appealing and out of place on Product Hunt. One [obviously] AI-generated comment can erode trust and interest in all the rest of the comments on a given post, and so they definitely represent risk. That said, AI editing tools that improve clarity, increase terseness, and help people create more muscular prose can be a net benefit. Thus, I'm in the middle — and generally if the engagement is high quality, additive, and shared from a place of integrity, _how_ the content is produced is somewhat less important. But if AI comment generation is used simply to grow karma or artificially boost engagement, then that should be against the community guidelines. As it is, some human commenters copy and paste (or have a script?) the same comment (or a similar variant) everyday, on every product — just creating noise. That kind of engagement is also unnecessary. Perhaps Product Hunt could invest more in co-moderation tools so we can improve the quality and insightfulness of discourse across Product Hunt? I know that comment badges and Comment Prompts are meant to help with that, but that's on the Maker side. Perhaps more tools (e.g. community choice selections? or "Flag as AI generated"?) beyond upvotes could help?
Kyle Frost
@chrismessina you can now flag as AI using the 'report' button on launch comments "Artificially generated (e.g. ChatGPT)"
Chris Messina
Top Hunter
@kylefrost oh dope! Nice!
John Koo
@chrismessina @kylefrost If a reply is reported as 'Artificially generated', will it be deleted or are there any other penalties for the user?
Naveed Rehman
Wow, I'm really grateful that you kickstarted this conversation! It's already proving to be incredibly insightful and educational. I'm excited to see what kind of valuable ideas and suggestions will come from everyone's participation. Let's keep the momentum going! Now tell me, do you really like this AI-generated comment? When it comes to commenting on a product launch, the most helpful thing for the launchers is to receive feedback from actual users who have tried out their app. Comments like "Congrats on the launch" are nice, but they don't really provide any valuable insights. Unfortunately, some people leave these kinds of comments without even giving the tool a try. Maybe they're hoping to gain some followers, who knows?
Kyle Frost
@naveed_rehman Yep, agreed. I think on many platforms (not just PH), there's a perception that interacting *more* (regardless of quality) will inevitably lead to additional followers/engagement that you can then utilize when you "really" want to engage later down the line.
Alexis Khvatov
@naveed_rehman I completely agree! Comments should be focused on providing valuable feedback to the launchers, not just generic congratulations. Let's keep the conversation going and help improve these products!
Richard Gao
I think AI has a place on PH, but the main issue is that most people using AI are just copy pasting from ChatGPT, so overall, it actually ruins my experience. If you're going to use ChatGPT, please be more creative rather than just copy pasting!
Chris Sarca
I want a community with REAL human beings behind their accounts. If I wanted to chat randomly with bots I would've done that elsewhere. The whole idea behind this community is to get feedback, share REAL experiences, and learn from others, besides promoting your product.
Roshen
@chris_sarca exactly. to me it totally defeats the purpose of having a comment section to begin with. It strips away the human experience
Imam Ali Mustofa
@roshen_earnn Agreed! 🔥 Why everyone talking about AI and forget the border line? Where human need and AI need, it's different context.
Heleana Grace
I haven't used AI-generated comments before, but if I did, I would use them for idea generation more than anything. Sometimes my brain might have a hard time coming up with a comment (maybe I'm just really tired or I am multi-tasking) so using AI to give me a jumpstart would be a huge help. But I would still edit/re-write the comment so that it actually comes from me and not a robot.
Julie Chabin
@heleana Makes sense to me. Use it as a tool, not as a replacement for what you want to say
Grace Hur
@irina_haupt and I talked about this before! It's like cat-fishing on thoughts instead of looks. Chat-fishing?
Irina Haupt
@gracehur thinking back on our conversation makes me giggle! @kylefrost I definitely see the pros and cons. At this point, it's sometimes still quite obvious what's AI-generated and what's not, but that'll definitely change. For the better? I am not sure yet. But it will also open exciting new doors!
Matt Harbord
The biggest problem I have with it is that it breaks the connection between response length and effort. Before AI generated comments if you wrote a block of words I at least knew you'd invested time and effort in preparing it (unless it was obvious copypasta) - and so I'd gladly invest time and effort in reading what you wrote. Now there's no longer a connection between response length and effort - it's going to put people off reading a more thorough response - which in turn is going to put people off writing one. The only way I can see to handle this is to let the community moderate itself - i.e. downvotes on comments. In my ideal world PH would keep a record of that downvote / upvote ratio, and every user could configure a threshold below which they don't even see the post. i.e I might choose to only see comments from users with a high upvote ratio - automatically filtering out those that the community collectively has marked as too negative for whatever reason.
AI-generated comments lack authenticity and sincerity, which are essential for building a meaningful community. Genuine human interaction is what sets things apart. (Amusingly the above was made by an AI comment generator)
John Koo
@maxwellcdavis wow I didn't notice until you mention it. which tool is it?
Kate Erina
Yep, also had that thought. AI can help you polish your grammar and wording, but from my experience, you can almost always see the difference between AI vs. Human-generated content, especially in a small formats like comments. So, the whole concept of AI-generated comments becomes pointless. Even ChatGPT with all its power creates generic content without much personality behind it. And it’s good for some use cases when speed matters more than the quality of created content. But in a long distance and in real communities quality always beat quantity :)
Olatz Urrutia
I wanna hear people's thoughts and opinions. But I get that not everyone's confident in their English, so they might use ChatGPT to help them express themselves better. IMO that's okay, as long as they're still saying what they really mean. But if they're just letting ChatGPT do all the work and not adding their own flavor to it, then it's like, what's the point of having a community at all?
Sandra Djajic
Well, I don't like generated content in any sense, but I am someone who uses ChatGPT on a daily basis. Even this comment I'm writing now was edited by ChatGPT. It still reflects my thoughts, but for non-native English speakers, it may make my message clearer to others.
Denis Anisimov
☝️ All of those are AI-generated comments 👇 This is the only real one (trust me) Jokes aside, this will be a problem once the quality of those comments become indistinguishable from the real ones. It's quite possible that we'll see fine-tuned tools that can write time-relevant, insightful and emotional comments in the nearest future. And this is probably fine, as long as these comments bring real value and are not just keyword-stuffed spam. Someone spent their time and money employing AI to write a good comment that is useful to a human user. Sounds like a good thing. We wight need to rethink the verification and reputation systems in place though. There should be something ensuring that the community dynamics benefit the human users of the platform (sorry bots, you'll have your own ProductHunt in the future, leave this one to us)
Michael Silber
@dbanisimov Totally agree about verification and reputation. We have some more changes coming soon, but in the meantime we've just added LinkedIn verification to user profiles to help add signal to who might be more trustworthy.
Shaur ul Asar
In my opinion, AI-generated comments have the potential to enhance the volume of comments and interactions on online platforms, it is important to balance this with the need for genuine, human-driven engagement and feedback.
Laurentiu Cotet
I tried using ChatGPT for comments, but I found that they lacked personality and essence. We often prioritize quantity over quality. Perhaps we are expecting too much from AI, and it should be treated as a tool rather than a substitute for human interaction.
Morgan Kung
@laurentiu_cotet Yeah,totally agree with you. As a non-native english speaker, AI tools could make my engagements in PH communities much easier. However, they're just tools to help me express my thoughts to a wider world.
Dipak Sisodiya
@laurentiu_cotet Asked ChatGPT for a reply to your comment. Here is what "it?" said -> "I completely understand your point of view. While AI language models like ChatGPT are capable of generating responses quickly and efficiently, they do not possess the same level of personality and emotional intelligence as human beings. It's important to remember that AI is a tool that can assist in many tasks, including language generation, but it should not be seen as a complete substitute for human interaction. The human touch is often necessary for creating meaningful and impactful conversations. As with any technology, it's important to use AI in the right context and not expect it to replace human interaction entirely. By recognizing its limitations and strengths, we can use AI as a tool to enhance our communication and productivity, rather than relying on it exclusively."
John Koo
@laurentiu_cotet @dipak_sisodiya impressive. I was looking for where the ai generated comment ends and where your human-generated comment starts for a long time.
Jones Yue
@laurentiu_cotet @inc_gemoo Me too!!! I am the same as you. Besides, you've made a good product. Just go for it.
Alexis Khvatov
@laurentiu_cotet @inc_gemoo Absolutely! AI tools can definitely help bridge the language barrier and expand our reach. But at the end of the day, it's the quality of our thoughts and ideas that truly matter. Keep on expressing yourself!
John Koo
The concept of autogenerating comments is a relatively new one for me, and I'm testing a few products at the moment. Although it's not perfect, sometimes it helps me draw a first draft. Every time I rephrase what's auto-generated to put more of my own idea and sound better
Greg
Since everything in life starts with discussions, comments generated with AI are just… Pointless. Don’t get me wrong, I love AI stuff and growth hacks, but let’s keep a few things « human »!
Swapratim Roy
Isn't it the fact that comments are meant to be humane (unless spamming events) to engage while AI-generated contents are more relevant for articles and blogs?
Hello_Joy
So interesting discussion! While AI can be a useful tool for assisting the community, I think that relying on automation to reply too much can cause us to miss out on important or subtle information that can only be picked up through genuine communication and interaction with others. Then? we can doubt the meaning of community itself...
Mohcine Heddi
Product Hunt is a very tech-savvy community. Everyone here knows how to use ChatGPT so there is absolutely no point in automating replies with it. In my opinion, people here are looking for a community with real makers and marketers. We can all go and use ChatGPT directly when needed.
Sarah Mitchell
@make_mhe I completely agree! There is certainly a need for ChatGPT but not in a community like this.
Vadim Voronovskiy
I am not a native English speaker. But it is better for me to write comments with mistakes but organically instead of using chatGPT or similar tools. We are people. Not everyone can express his opinion and not everyone is a `professional writer but it is cool when the community is live and communication is natural. imho
Charlie Kor
@vadim_voronovskiy1I agree. I hope we can take this simply as a tool to enhance our productivity, rather than a substitute for genuine human interaction.