Businesses can enhance their brand by sharing stories of their customers' success using their products or services. Showcasing authenticity will create an emotional connection with potential customers.
I agree with @celia_ainsworth on this one. We have just finished the first draft of our founding story, as we felt it is such an important part of our business! Feel free to check it out here and let me know if you think it's effective storytelling
https://www.liffery.com/liffery/...
Share the company's founding story! The story of how the business came to be can help to humanize the brand and connect with customers on an emotional level. Sharing challenges that were overcome along the way helps to build resilience.
Story telling feels real. People can relate to them easily. Whether it is a success story, a challenging story, foundation story or anything. It helps to gain trust of your audience easily and thus prompting them to buy your product or service.
Through effective storytelling, customers can also become fans of the company. For example, Elon Musk gained a fan base when he talked about his dreams and what he did. This crowd buys tesla, buys solar panels on their roofs, and buys shares in tesla.