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Kelly Kim

How do you arrange user interviews with loyal users?

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In a situation where we're not collecting users' email addresses or personal information during product sign-up, how can we arrange user interviews with loyal users?

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Blondelle Pai
I find that scheduling user interviews works best when we use a simple survey to identify who’s interested, then we follow up with calendar invites.
Kelly Kim
@blondelle_pai Adding a survey within the app to gather information from people interested in interviews and then scheduling them seems like a good method too! Thanks for the suggestion. ✨
Monique Lonardi
Offering in-app invitations or incentives to participate, with a seamless and voluntary opt-in process
Kelly Kim
@monique_lonardi That's a really good idea!✨ Thank you for your suggestion. My should should look for ways to increase participation without compromising the user experience.