Imagine you're looking to buy an app and you have to choose between:
Product A: It's been around forever, costs about €10 a month. Honestly, it's a bit clunky and not the prettiest to use, but it's got name recognition.
Product B: It's the new kid on the block, asking for €15 a month. Not a lot of buzz around it yet, but all reviews are great. Great UX and is super simple to use.
Now, if we're talking a small price gap (like the €10 to €15 here), do you find yourself digging deep into reviews and comparisons, or do you lean towards the familiar face, even though it's not perfect?