Reducing time-to-market is crucial for every company.
Here are the benefits of fast TTM:
→ Faster time from idea to production (due to less overengineering)
→ Lower cost of final feature (due to less rework)
→ Higher retention (due to increased loyalty)
Here are my thoughts on this:
Build new features as simple as possible. Literally, get them to working prototypes. Then give the feature to a select few of your customers.
Prepare a script and ask questions like:
→ "Where would you expect to see this feature?"
→ "Do you imagine doing thing X in this way?"
→ "What else do you want to do with this?"
If you can create a mock UX, even better.
The feedback will literally do the rest of the work.
Here are several examples from our procut:
→ Change of subdomain.
For 1 year we were manually doing this. About 1% of our customers requested it. The question was coming up too often, so now everyone can do it themselves.
→ Ability to be booked for a meeting after X hours.
0.04% of our customers cared about it. Not worth it. Now X is configurable on the backend, but you need to contact support to do it.
→ Ability to be booked for Y days in the future.
0.03% of our customers cared about it. Not worth it. Y is configurable on the backend but you need to contact support to do it.
To keep the product simple and reduce TTM of other features, we continuously monitor user engagement. We identify the most proactive users and contact them for feedback. They are the people who need them the most, so they get to polish them the way they want.
We benefit in multiple ways, mainly due to the lower TTM.
Our customers?
Those who really need the feature, get it faster.
Those who can afford to wait, get it perfect.
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What are some ways for your to reduce TTM?
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