What are your customer retention strategies?

being in constant touch and making them fill survey forms giving them an opportunity to tell what they want next and following through

Several tried-and-true tactics: deliver excellent customer service; constant contact is essential. Use email marketing wisely by sending out educational newsletters and tailored offers.

We focus on two main strategies to keep our customers. First, we make sure to help our customers quickly when they have problems. Second, we always try to make our product better based on what our customers tell us they want or need.