I'd like to unify my CRM (ReAmaze) and my shopify chat bot (ZipChat) to escalate issues not answered in chat or just use something that integrates both. I'm really happy with ReAmaze but paying for two services seems like overkill - where can I find a better solution?
The main challenges with AI chatbots in business are ensuring accurate, context-aware responses and handling complex, nuanced queries effectively. Additionally, maintaining a seamless user experience can be difficult with evolving customer needs.
Having Instagram but not using our ZenithChat (Live today) is the biggest problem😂
But jokes aside as comment below stated most changing is ensuring that responses are accurate and that context is maintained, so your user doesn't get inaccurate information. That's what our chatbot alerts you when he can not fulfill user request so you can jump in.